Product Support Integrator / Project Manager I

About the role

Coordinate and execute day-to-day maintenance and product support activities for Department of War robotic, autonomous, and unmanned ground systems. Serve as a direct liaison to the military user community, Government stakeholders, technical teams, and logistics personnel to support equipment readiness and mission requirements.

Responsibilities

• Plan, coordinate, and track maintenance activities, support schedules, readiness actions, work orders, repair status, parts requirements, and logistics resources.
• Implement product support strategies by developing operational-level plans that ensure users receive timely and effective maintenance and sustainment support.
• Develop, maintain, and contribute to maintenance plans, support schedules, logistics requirement documents, readiness metrics, and related product support documentation.
• Carefully coordinate logistics actions for necessary parts, resources, field service support, and technical information required to sustain operational equipment.
• Aid with program reviews, status updates, meeting materials, action item tracking, and customer communications related to maintenance and product support execution.
• Identify maintenance, logistics, readiness, and sustainment issues and recommend corrective actions to support mission continuity and contract performance.

Requirements

• Bachelor’s degree required.
• Minimum of ten (10) years of cumulative experience in product support, field service engineering, or maintenance coordination specifically for Department of War robotic, autonomous, and unmanned ground systems.
• Demonstrated experience coordinating maintenance and support activities directly with military end users of robotic systems.
• Proven experience developing and contributing to maintenance plans, support schedules, or logistics requirement documents for a military robotic system.
• Strong organizational skills with a proven ability to manage complex schedules and detailed technical information accurately.
• Experience supporting equipment readiness, logistics coordination, sustainment planning, field service support, or related product support activities.
• Knowledge of Microsoft Office, Microsoft Project, SharePoint, and related logistics, maintenance, or reporting tools.
• Ability to communicate effectively with Government stakeholders, military end users, technical personnel, subcontractors, and a diverse range of individuals.
• Ability to multi-task and prioritize in a fast-paced work environment while maintaining accuracy, responsiveness, and compliance.

Qualifications

• Qualified applicants must be able to pass a background check.
• Active Secret clearance required.
• Ability to travel up to 25%.
• Government contracting experience preferred.

About ASR International

ASR provides world-wide Management and Technical Support Services to Government agencies and Fortune 500 customers. Founded in 1986 and headquartered in Long Island, NY, ASR serves its clients with a full spectrum of complex professional and technical support services including Construction Management, Engineering, Logistics, Project Management and Quality Control across the U.S. and in more than 40 countries worldwide.

Benefits

Hired applicants may be eligible for benefits, including but not limited to, an excellent compensation package and comprehensive benefits package which include a flexible work schedule, Paid Holidays, Paid Time Off and Sick Days, Health Insurance (medical, dental and vision); and a 401(k) plan.