Project Manager III

Roles & Responsibilities

• Lead end-to-end project execution after deal closure, ensuring all milestones and deliverables are met.
• Direct, guide, and motivate multidisciplinary project teams; hold team members accountable for results.
• Act as the single point of contact for customers on operational matters.
• Manage customer relationships jointly with Account Managers; ensure high customer satisfaction.
• Coach and mentor project team members; support continuous development through regular discussions.
• Manage project scope, timelines, budget, risks, and overall program profitability.
• Prepare, document, and communicate scope changes in collaboration with Account Management.
• Develop mid to long-term program strategies aligned with commercial and operational goals.
• Lead all customer communication, milestone reviews, lessons learned, and end-of-contract decommissioning.
• Ensure strong internal and external governance; maintain clear alignment across all stakeholders.
• Act as the customer advocate within the organization, ensuring their needs are understood and addressed.
• Use strong cross-functional relationships to drive execution across engineering, operations, supply chain, and quality.
• Track KPIs, monitor progress, escalate issues early, and ensure corrective actions are implemented.
• Navigate ambiguity, challenge status quo, and drive process improvements.

Requirements

• 5+ years of experience in Project or Program Management.
• Strong background in HVAC, building automation, industrial automation, or technical project delivery.
• Prominent experience managing multidisciplinary teams in a matrix environment.
• Experience handling customer-facing programs with complex technical requirements.
• Demonstrated ability to manage scope, budget, timelines, and profitability.
• Strong experience in stakeholder management and cross-functional coordination.
• Bachelor's degree in Engineering, Mechanical, Electrical, Automation, Industrial Engineering, or related technical field.
• PMP or similar project management certification (optional).

Mandatory Skills / Competencies

• Leadership: Ability to guide teams, build trust, make decisions, and take accountability.
• Driving Results: Strong planning, prioritization, KPI tracking, and execution discipline.
• Agility: Ability to adapt, challenge existing processes, and navigate ambiguity.
• Effective Communication: Clear communication of goals, strategy, risks, and expectations.
• Customer Focus: Strong problem-solving mindset; resolves conflicts quickly; drives solutions.
• Business Awareness: Understands profitability drivers, risks, opportunities, and strategic alignment.
• Influence: Works effectively in matrix environments; gains cooperation without direct authority.
• Technical Understanding: Good knowledge of HVAC/automation systems and project delivery processes.