Project Manager II

Job Description

The Project Manager II oversees the execution and process of assigned projects and monitors change management strategies and outcomes. The position works with multiple teams, project requesters, and creative teams to develop project plans according to strategic development priorities, as defined by project requesters and leadership. This individual is accountable for ensuring that the scope, dates, commitments, and project plans are communicated to all stakeholders and updated as necessary. The individual monitors and reports project status—including risks, issues affecting project schedules, and milestone achievements—to stakeholders and departmental leadership.

Essential Functions and Responsibilities

• Maintains a thorough and detailed understanding of all department projects, purpose and status and ensures projects meet outlined processes.
• Maintains, reports on, and makes visible project status, issues, resource requirements, dependencies, and project plans.
• Keeps stakeholders and departmental leadership informed of project statuses, including, but not limited to, milestone achievements, toll gate progress, risks, and any issues that may adversely affect project schedules.
• Documents project deliverables, outputs, and notes that capture why key project decisions were made and keeps project management records and systems accurate and up to date.
• Understands departmental strategic priorities and influences the actions and work efforts of team members in line with those priorities.
• Works closely with product team, content creators and other department stakeholders to align priorities and progress on all projects.
• Manages traffic of incoming new requests - validates that appropriate requirements are included.
• Produces timely and accurate reports as directed. Regular weekly progress report of Project Tasks completed, priorities for upcoming week, dependencies.
• Provides input to develop or refine project management procedures and processes for the purpose of improving efficiency.
• Develops realistic project plans and schedules by analyzing organizational process assets, enterprise environmental factors, task dependencies, resource requirements, work breakdown, and departmental strategy and priorities.
• Safeguards projects meet organizational standards and are managed in accordance with applicable policies, processes, and procedures.
• Maintains change management strategies and outcomes of strategies.
• Conducts retrospective work on closed/ completed projects to document lessons learned, and prepares retrospective documentation.
• Tracks project costs in order to meet budget.
• Facilitates change requests to ensure that all parties are informed of the impacts on schedule and budget.

Knowledge, Skill and Abilities

• Strong written and oral communication skills.
• Understanding of change management methodologies and practices.
• History of successful execution of projects that impact an entire organization.
• Professional integrity that represents the educational standards within higher education.
• Excellent leadership and project management skills.
• Works well in a team environment.
• Ability to influence change and motivate others.
• Solid technical and problem-solving skills.
• Ability to plan and meet schedules.
• Ability to use project management systems and tools.

Job Qualifications

• Minimum Qualifications: Bachelor’s degree from an accredited institution. Three (3) years of experience as the assigned project manager with responsibility for project initiation, planning, execution, monitoring, and closure. Experience applying change management methodologies and practices.
• Preferred Qualifications: Experience in higher education, WGU, and program development preferred. Master’s degree from an accredited institution or higher in relevant field. Project Management Professional (PMP) Certification preferred. Green or Black Belt Certification.