Project Manager I, Software Integration

About the Role

Ensure that assigned projects are done accurately, on time, within established timelines, and within scope of the contract. Ensure work performed follows Federal, State, and Local legal requirements and operates with the highest ethics. Develop and follow consistent and repeatable project management procedures and processes. Drive effective project results to gain high customer satisfaction.

Responsibilities

• Own responsibility for project delivery by cross-functional teams composed of Software Integration Engineers, Support Specialists, Integration Lead Installers, and Field Service Technicians.
• Develop project schedules and execute according to plan.
• Evaluate the contractual scope of work and the impact of team directives and scheduling changes.
• Manage time and resource estimates and enforce time tracking.
• Review and interpret contract Terms and Conditions, and Scope of Work documentation.
• Develop and execute detailed technical project management plans outlining tasks, milestones, and deadlines which are delivered and negotiated with Customer IT, Technical, and Clinical Teams.
• Analyze reporting systems and project schedules to proactively address potential problems.
• Effectively communicate project progress, issues, and status to management as required.
• Manage risks and establish project recovery plans when required.
• Resolve disputes with minimal need for escalation.
• Ensure project document controls comply with contract requirements and STERIS standards.
• Oversee project specifications and installation techniques.
• Coordinate with the Manager, Software Service Delivery and Local Service Team for allocation of resources needed to meet project objectives.
• Ensure any tasks performed by the team are in accordance with established standards.
• Facilitate reporting product-related problems.
• Assist sales in project development efforts.

Requirements

• Bachelor's degree in Information Systems, Engineering, Computer Science, Business/Project Management, or related field. Or Associate Degree with equivalent work-related experience.
• Minimum of 2-3 years of direct project management experience in a related industry.
• Software Project Management certification is preferred.
• 2+ years’ experience in hospital, OR integration, or information systems.
• O.R. video integration technologies and/or surgical background are highly preferred.
• Experience with hospital technologies, including HL7, Electronic Medical Record (EMR) integration, Active Directory, and LDAP are highly preferred.

Skills

• Demonstrated problem-solving, negotiation, and project management skills.
• High degree of technical aptitude and multi-tasking capability.
• Excellent oral and written communication skills.
• Ability to work effectively in cross-functional environments and influence decision-making across the organization.
• Demonstrated leadership qualities and interpersonal skills, with a track record of successfully prioritizing multiple projects.
• Complex problem-solving in situations involving multiple projects, customers, and field sales priorities.
• Ability to resolve disputes and manage complex tradeoffs to maximize customer satisfaction and profit.
• Self-motivated, acts independently, manages priorities, and takes initiative in problem-solving and decision-making.
• Ability to make quick decisions without constant guidance.

Benefits

• Market Competitive Pay
• Extensive Paid Time Off and (9) added Holidays
• Excellent Healthcare, Dental, and Vision Benefits
• Long/Short Term Disability Coverage
• 401(k) with a company match
• Maternity and Paternity Leave
• Additional add-on benefits/discounts for programs such as Pet Insurance
• Tuition Reimbursement and continued education programs
• Excellent opportunities for advancement in a stable long-term career

Pay

Pay range for this opportunity is $90,737.50 to $105,000. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than the range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, and foreign language fluency.