Project Manager I

About the role

The Project Manager I is responsible for project management tasks for custom Drug Product (DP) projects that support key clients and internal objectives. Under minimal supervision, this position drives planning, decision-making, develops implementation strategies, and leads efforts for projects. This role works with team members to create and maintain project plans and timelines, which may include budget, definition, scope, supply chain management, financial resources allocation, dependencies, and target dates. This position does not have direct supervisory responsibilities but will lead cross-functional internal and external project team activities.

Responsibilities

• Develop project timelines and track contract deliverables.
• Host project meetings to provide status updates to clients and internal cross-functional team members.
• Communicate effectively with clients and across all functional groups to clarify project schedules and scope.
• Identify project issues such as resource, technical, or scheduling constraints and assist in resolving these issues internally and with external stakeholders by developing risk assessments, summarized options, and proposed solutions with impact statements.
• Host client visits.
• Evaluate unexpected deviations that may impact project deliverables or timelines and take steps to resolve these issues.
• Ensure projects are completed on time, within budget and scope, and conform to predetermined quality standards.
• Manage customer projects according to agreed Project Management methodologies (processes, tools, templates, meetings, etc.).
• Proactively facilitate communication and cooperation between the customer and project team members.
• Track and forecast revenue-generating activities of assigned projects.
• Identify and actively participate in business improvement programs.
• Support the establishment of a common customer experience across global accounts.
• Collaborate with Sales in building long-term relationships with customers.
• Exhibit professional behavior with both internal and external business associates that reflects positively on the company and aligns with company policies and practices.
• Embody PCI Pharma Services cultural values and align daily actions with department goals and company culture.
• Comply with all PCI policies and procedures.
• Perform other duties as assigned.

Work Environment

• At ease and comfortable dealing with ambiguity.
• Proven ability to manage multiple projects simultaneously.
• Work with moderate noise level and numerous interruptions.
• Able to work in a highly complex environment with competing demands and priorities.
• Responsible for communication internally and externally on aspects of assigned tasks or customer projects.
• Ensure compliance with rules and regulations regarding a safe and healthy work environment.
• Off-shift, weekend, and overtime duties may be required.

Requirements

• Bachelor's degree in a life sciences or business discipline required; Master’s degree preferred.
• Minimum of 3 years in Biotech/Pharma or CMO.
• 0-2 years of experience in Project Management.
• Strong computer skills, including MS Office, MS Word, MS PowerPoint; MS-Project and/or Smartsheet preferred.
• Excellent organizational and interpersonal skills.
• Strong verbal and written communication skills.
• Highly developed interpersonal skills with the ability to function effectively and tactfully with multiple departments and personnel, gaining consensus and commitment.
• Demonstrated leadership, matrix management, problem-solving, and conflict resolution skills.
• Understanding of biotech or drug product development and multi-project planning and coordination.

Travel may be required.