Project Manager - Healthcare Domain

About the role

The Project Manager will lead and manage complex technology and business transformation initiatives in the healthcare domain. Responsibilities include owning end-to-end project planning, execution, monitoring, and closure, defining project scope, objectives, timelines, dependencies, and resource plans, ensuring projects are delivered within approved schedules, budgets, and quality standards, managing multiple workstreams, and driving continuous improvements in delivery processes.

Responsibilities

• Own end to end project planning, execution, monitoring, and closure for healthcare initiatives.
• Define project scope, objectives, timelines, dependencies, and resource plans.
• Ensure delivery of projects within approved schedule, budget, and quality standards.
• Manage multiple workstreams across development, testing, integration, and deployment phases.
• Leverage strong knowledge of healthcare payer/processes such as member enrollment, benefits, claims, billing, care management, and provider workflows.
• Manage relationships with business sponsors, clients, vendors, and internal leadership.
• Provide clear and regular status reporting, risk updates, and executive dashboards.
• Drive stakeholder alignment, manage expectations, and resolve conflicts effectively.
• Identify, assess, and proactively mitigate project risks and issues.
• Manage scope changes through established change control processes.
• Escalate risks and dependencies appropriately with recommended mitigation strategies.
• Ensure adherence to project governance, compliance, and organizational standards.
• Drive continuous improvements in delivery processes and project execution.
• Participate in internal audits, reviews, and client governance forums as required.

Requirements

• 10-15 years of overall experience with significant experience managing healthcare projects.
• Strong knowledge of project management methodologies (Agile, Scrum, Waterfall, Hybrid).
• Hands-on experience managing end-to-end SDLC for enterprise applications.
• Proven experience in healthcare payer or provider systems such as: Enrollment, Member & Benefits.
• Understanding of healthcare compliance and regulatory requirements.
• Experience with project management and tracking tools such as Jira, MS Project, Azure DevOps, or similar.
• Familiarity working with cloud platforms (AWS, Azure) and large enterprise systems.
• Experience coordinating with testing, automation, and DevOps teams.

Qualifications

• Strong communication, presentation, and stakeholder management skills.
• Excellent problem-solving and decision-making abilities.
• Ability to manage ambiguity and deliver under pressure.
• Highly organized, self-driven, and results-oriented.

Skills

• PMP, PRINCE2, or Agile certifications (CSM, SAFe) - preferred.
• Experience managing offshore-onsite delivery models.
• Prior experience working with large healthcare clients or insurance organizations.

Benefits

• Minimum 10 days of paid vacation per year.
• 6 days of paid sick leave each year (pro-rated for new hires).
• 10 paid holidays.
• Eligible for paid bereavement leave and jury duty.
• Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
• Medical, dental, and vision insurance.
• Basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.
• Eligible to purchase additional voluntary short-term disability benefits.
• Eligible to participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines.

Pay

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Schedule

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.