Project Manager, Global Store Design

About the Company

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio—a global house of brands committed to stretching what’s possible. We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

About the Role

The Project Manager, Global Store Design serves as the central coordinator for international store design initiatives, overseeing project schedules, milestone tracking, and cross-functional communication throughout the project lifecycle. This role drives accountability, facilitates informed decision-making, and ensures projects remain on track to meet key business and store opening objectives.

Responsibilities

• Maintain project timelines for all international store projects, including new builds, renovations, enhancements, temporary stores, and closures, ensuring alignment with design development and construction milestones.
• Track critical design activities, monitor schedule changes, and provide visibility into project status, risks, and forecasts.
• Coordinate design review meetings, including agenda preparation and prioritization of key projects.
• Lead regular project check-ins and milestone reviews; ensure stakeholders are informed of deadlines and risks and are accountable.
• Serve as the primary liaison across design, construction, operations, and external partners to support effective communication, coordination, and project delivery.
• Work with Project Portfolio Manager, North America, to coordinate cross-functional project execution.
• Track project progress against key milestones and ensure schedule adherence throughout the project lifecycle.
• Prepare and distribute weekly project schedules, status updates, and reports for leadership and project teams.
• Develop and maintain executive dashboards and portfolio reporting for store openings, closures, renovations, remodels, and pipeline activity.
• Identify opportunities to improve scheduling, tracking, and reporting processes, driving efficiency and adoption of best practices.
• Identify and assess risks that may impact key design milestones, project schedules, or store opening dates.
• Partner with cross-functional teams to evaluate impacts and develop effective strategies.
• Drive proactive issue resolution and provide leadership with timely risk, issue, and escalation reporting.

Requirements

• Bachelor’s degree in project management, construction management, architecture, or related field.
• 4+ years of experience in project scheduling or coordination within retail, architecture, or construction environments.
• Strong understanding of international processes and landlord requirements.
• Proficiency in scheduling tools (MS Project, Smartsheet, Monday.com, or similar) and Microsoft Office Suite.
• Exceptional organizational skills with the ability to manage multiple projects simultaneously.
• Strong communication and problem-solving skills; ability to influence and drive accountability across teams.
• Detail-oriented and proactive, with a focus on meeting deadlines and mitigating risks.

Competencies

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback; lets people know where they stand; faces up to people problems quickly and directly.
• Creativity: Comes up with new and unique ideas; easily makes connections among previously unrelated notions; seen as original and value-added in brainstorming settings.
• Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; uses customer information for improvements; acts with customers in mind.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; handles risk and uncertainty well.
• Drive for Results: Can be counted on to exceed goals successfully; consistently a top performer; bottom-line oriented; pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people; builds appropriate rapport; uses diplomacy and tact; can diffuse high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; open to change; analyzes successes and failures; experiments to find solutions; enjoys unfamiliar tasks.

Competencies for People Managers

• Strategic Agility: Sees ahead clearly; anticipates future consequences and trends; future-oriented; creates competitive and breakthrough strategies.
• Developing Direct Reports and Others: Provides challenging tasks; holds frequent development discussions; aware of career goals; constructs compelling development plans.
• Building Effective Teams: Blends people into teams; creates strong morale and spirit; fosters open dialogue; defines success in terms of the whole team.

Pay

Base Pay Range: $90,000.00 - $100,000.00

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance