Project Manager - Faculty support
Beth Israel Lahey Health · Cambridge, MA · 2 wk ago
Information Technology$80k/yrFull-time
Job Description
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Essential Duties & Responsibilities
- Transfers stakeholders' perceptions of problems into viable solutions and actionable plans, utilizing diplomacy and flexibility in response to changing concerns, while maintaining oversight of costs, schedules and quality to ensure critical milestones and deliverables are met.
- Manages all aspects of assigned projects throughout their lifecycle, including defining project scope, determining resource availability, estimating the time and financial commitment, and outlining how to monitor and report on project progress.
- Manages multiple and competing projects, deadlines, and stakeholder relationships, giving appropriate attention to high-value projects and those in critical phases.
- Devises feasible project plans, including milestones, tasks, and target/actual dates of completion, to achieve the goals of the project and align with the organization's priorities.
- Revise project plans as appropriate to meet changing needs and requirements and ensures understanding of all stakeholders for reasons and results of change. Escalates relevant changes or risks to appropriate decision-makers.
- Leads and/or guides others in completing project work plans, current state assessments, change management plans, communication plans, testing plans, spread and scale plans, and sustainability plans.
- Maintains accurate documentation and status of projects timelines and keeps stakeholders and senior leadership informed of project statuses.
- Schedules and leads project meetings, including logistics, agendas, and minutes. Conducts regularly scheduled status meetings with stakeholders.
- Proactively identifies potential project risks and takes steps to mitigate them. Facilitates cross-functional meetings and discussions to address roadblocks.
- Masters and applies standard project management tools to all projects.
- Drives a systematic approach to problem solving and process improvement by using quality management and engineering tools.
- Utilizes data-driven approaches to collaboratively evaluate processes and outcomes. Develops plans to revise workflows, conduct tests of change, measure results, and support implementation of new processes.
- Maintains and facilitates a performance improvement culture. Takes initiative to reach out and drive changes and new ways of working.
- Investigates key performance drivers and understands where the value chain is lost.
- Uses appropriate statistical process control methods to understand and interpret common cause and variation.
- Establishes metrics for managing, tracking, and sustaining project performance.
Minimum Qualifications
- Requires a BS Degree in healthcare-related field. A Master’s degree is preferred.
- Requires 2-4 years of project management experience. Certification in Project Management and/or quality improvement methodologies is preferred.
- Requires exceptional problem-solving, interpersonal, and communication skills.
- Requires demonstrated ability to effectively influence others and promote a positive change environment.
- Requires excellent interpersonal, written, and verbal communication skills, ability to balance competing priorities, manage multiple projects at various stages, and work cross-functionally.
- Requires a high level of initiative, creativity, and resourcefulness, with the ability to work independently and as part of a broader team.
Physical Requirements & Environment
- The nature of the work requires close attention to detail for work to be accurately completed. Intermittent breaks during the workday do not compromise the work.
- The position requires frequent computer use.
- The position requires sedentary work; exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, or pulling objects.
- The position requires regular walking and standing, but not frequently.
Pay Range
$79,997.00 USD – $135,200.00 USD