Project Manager / Estimator
SERVPRO of Fort Lee · Ridgefield, NJ · 1 mo ago
On-siteInformation TechnologyFull-time
Position Requirements
- Effective written and oral communication
- Restoration experience
- Xactimate experience
- IICRC Certification
- Available for on-call schedule
- Clean driving record
Responsibilities
- Oversee and manage all production activities to meet (or exceed) revenue, expense and profit goals and objectives
- Residential and commercial property estimating, scoping and quality control
- Secure approved scope and price with insurer and property owner
- Respond to calls and manage water and fire losses
- Ability to build relationships with property owners and insurance adjusters
- Train and develop team members
- Maintain quality communication with executive, office, production and marketing personnel
- Coordinate production resources for job scheduling and completion (including subcontractors where necessary)
- Ensure compliance with all company policies, procedures and processes
- Oversee quality control of all products, services and work production activities
- Provide product, safety and production training
- Assist in recruiting, hiring and development of production staff
- Handle and resolve customer conflicts (when necessary) to assure customer satisfaction