Project Manager/Estimator

Position Summary/Purpose

Execute the timely, accurate, and profitable estimation of property losses. Help close and retain customers by promptly responding to requests for estimates on property damage, effectively communicating the organization’s capabilities while maintaining the highest levels of customer care. Create high levels of customer satisfaction by exceeding their expectations and fulfilling the company’s contractual obligations through the timely and profitable delivery of restoration services. Facilitate the timely and profitable delivery of all services required to rapidly return customer’s property to pre-loss condition, minimizing repairs, and downtime following property damage.

Primary Duties And Responsibilities

• Maintain strategic relationships with vendors and subcontractors
• Meet or exceed profitability targets on managed projects
• Plan and execute projects to completion
• Obtain written contracts and payment terms for projects
• Maintain efficient and accurate flow of production paperwork from the job site to administration
• Cook up resource planning of technicians, laborers, and subcontractors with scheduler
• Track equipment used on company jobs
• Coordinate resource planning of technicians, laborers, and subcontractors with scheduler
• Coordinate estimates from subcontractors
• Write job estimates
• Order materials required for projects and coordinate delivery to job site
• Maintain effective communication with customers and all involved parties – including third-party owners, building engineers, property managers, tenants, etc.
• Perform property inspections and complete reports
• Inspect and scope projects in a timely fashion
• Use Xactimate software to estimate residential and commercial water, fire, wind and mold restoration projects
• Create accurate and profitable job estimates
• Prepare written proposals
• Develop list of materials and equipment needed for projects
• Obtain pricing for materials
• Obtain bids from subcontractors
• Completed estimates will be forwarded to the customer within four (4) business days of the property inspection
• Communicate with customers; set realistic expectations
• Maintain project files
• Attend customer-related functions
• Network with customers to help generate new business
• Build and maintain relationships with claims adjusters and contractors
• Closing business – obtain customer commitment

Working Relationships and Scope

• Customer Service – Responds promptly to customer’s needs, effectively explains processes and equipment that will be used, solicits customer feedback to improve service, gains customer approval through signed Work Authorization, and maintains confidentiality.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations.
• Written Communication – Edits work for spelling and grammar and is able to read and interpret written information.
• Planning and Organizing – Prioritizes and plans work activities and uses time efficiently.
• Quality – Demonstrates accuracy and thoroughness and monitors his/her own work to ensure quality.
• Adaptability – Adapts to changes in the work environment, manages competing demands, and is able to deal with frequent changes, delays, or unexpected events.
• Dependability – Consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
• Safety and Security – Observes safety and security procedures and uses equipment and materials properly.
• Technology – Uses typical communication devices to effectively speed communication and appropriately utilizes company-approved estimating software, customer contact management, standard word processing, and spreadsheet software tools to enhance efficiency and accuracy of work performed.

Qualifications

• High school diploma (or GED) plus three (3) to five (5) years of experience managing construction or restoration projects and supervising crews.
• Associate (2 year) degree or bachelor’s (4 year) degree in business or construction management preferred.
• Advanced knowledge of building construction, remodeling, or restoration.
• Understands the relationship between direct labor and profitability.

Computer Skills

• Intermediate capability in using word processing software, spreadsheet software, email systems, and the internet.
• Experience with Xactimate and Xactware required.

Physical Demands

• While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear.
• The employee is frequently required to stand and walk.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Compensation

$62,000.00 per year

Benefits

Not specified