Project Manager Engagement Operations

Responsibilities

• Join all scoping calls assigned to the Tiger Team and record call notes
• Create and facilitate the delivery and receipt of contracts and amendments related to engagements
• Create and activate projects accurately and allocate Master Planning hours in Mavenlink
• Collaborate with teammates to ensure accurate project data entry in Mavenlink, including custom fields and regular data audit, review, and updates throughout the engagement
• Manage accuracy and accountability of Tiger Team members regarding:
  • Timeline of engagement
  • Individual tasks
  • Timekeeping
  • Budgeting
  • Invoicing
  • Data capture
• Communicate and coordinate project updates with the CCC via email
• Coordinate calls between internal and external parties and record notes for update calls with clients and counsel
• Work an “on-call” shift one time per week to cover Arete 911 service
• Coordinate the initial scoping call during 911 coverage
• Perform other duties as assigned by management

Requirements

• Associate's Degree and 4+ years of experience managing projects in a fast-paced, client-facing environment or Bachelor's Degree
• Fluent in English (reading and writing)
• Flexibility with work hours to accommodate “on-call” shifts

Skills

• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision
• Strong organizational skills with high attention to detail
• Ability to accurately and efficiently communicate with the organization through both written documents and oral interactions
• Ability to effectively guide, motivate, and manage a Tiger Team
• Technical requirements:
  • MS Office (including MS Teams)
  • Mavenlink and/or CRM experience (preferred)
  • Virtual meeting tool experience (e.g., Zoom, Webex)
• Ability to thrive in a fast-paced environment
• Deep understanding of working with legal counsel
• Experience working with and communicating to C-level executives, attorneys, and insurance carriers

Benefits

• Competitive salaries
• Fully paid benefits including Medical, Dental, Life, and Disability Insurance
• 401(k) retirement plan

Work Environment

Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job.

Physical Demands

• No physical exertion required
• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects
• Travel within or outside of the state may be required