Project Manager Operations

Summary

The Operational Project Manager reports to The University of North Carolina Health Alliance's Director of Performance Execution within the Business Development and Performance Management team. The objective of the role is to maximize healthcare vendor performance, eliminate operational silos, and mitigate risk through the facilitation of the activities required at various stages of the vendor contract and relationship processes. The types of vendors include, for example, those providing analytics, actuarial services, healthcare technology, customer management systems, payment programs, and more. Key activities include coordinating Requests for Proposal (RFP), Applicant Assessments, Contracting (including disclosure agreements), Onboarding, Managing Performance, and Termination. The Operational Project Manager will partner with business owners responsible for the vendor relationship and performance and coordinate each of the above stages with key stakeholders like end users, organizational SMEs, and representatives from Finance, Analytics, Legal, and Information Technology. This position will have a strong focus on vendor partnerships.

Responsibilities

• Develops project plans, goals, and budgets identifies resources needed, develops schedules and methods for measuring results while maintaining optimum working relationships with all departmental units.
• Responsible for program and project assignments working independently or collaboratively as appropriate to accomplish the assigned work.
• Identify issues and assist in developing strategies to address them prior to issues becoming critical.
• Keep senior management informed of project(s) status and any potential problems or political concerns.
• Organizes/manages all phases of the projects to achieve schedule, cost and performance objectives, while maintaining the scope of the projects.
• Prepares requests for proposals and conducts all necessary meetings to facilitate selection of project services and products.
• Assembles project team members assigns individual responsibilities and monitors project performance.
• Plans and oversees the preparation and dissemination of project communications.
• Communicates with top-level management, project sponsors, and functional area managers/directors regarding status of specific projects.
• Produces project reports for the project sponsors and senior management.
• Performs strategic analysis for the projects and develops objective means or status reports for assessing the status of the projects that are consistent with standard skills of project managers.
• Coordinates effort and manages relationships with vendors and contractors necessary for any projects

Qualifications

• Bachelor's degree in Business Administration, Health Administration or related field or equivalency.
• If Master's degree, requires two (2) years of professional experience in project management related work.
• If a Bachelor's degree, requires five (5) years of professional experience in project management related work.
• If an Associate's degree, requires nine (9) years of professional experience in project management related work.
• If a high school diploma, requires thirteen (13) years of professional experience in project management related work.

Skills

• Strong knowledge of project management techniques and tools required.

Pay

• Hiring range: $35.87 - $51.57 per hour ($74.61k - $107.26k / year)
• Pay offers are determined by experience and internal equity

Schedule

• Full Time
• Standard Hours Per Week: 40.00
• Work Assignment Type: Remote
• Work Schedule: Day Job