PROJECT MANAGER: BACKGROUND INVESTIGATIONS

Key Responsibilities

• Serve as the main point of contact for program coordination and day-to-day communication
• Receive and log new cases, assign work based on workload, geography, and investigator strengths
• Track progress across all active investigations, deadlines, and milestones
• Maintain the program schedule and escalate risks early (records delays, candidate non-responsiveness, workload capacity)
• Own report quality and consistency, including enforcing templates and documentation standards
• Review work products for completeness, accuracy, and compliance before submission
• Career development opportunities, including mentorship and professional growth

Requirements

• 5+ years managing pre-employment background investigations for law enforcement or public safety programs
• Strong working knowledge of POST standards and California Government Code 1031 and 1029 (as applicable to sworn hiring)
• Proven experience managing a multi-investigator workflow with deadlines and quality requirements
• Strong writing and editing skills, able to catch inconsistencies and tighten reporting
• High attention to detail, strong judgment, and calm execution under pressure
• Comfortable working with sensitive PII and enforcing confidentiality standards
• Strong communication, able to coordinate across multiple stakeholders and drive follow-through