Project Manager

About the role

The Information Services (IS) Project Manager manages visible, high-impact technology projects that support the firm’s legal and business operations. This role is well suited for a project leader who can bring structure, judgment, and momentum to complex initiatives involving cross-functional teams, stakeholders at multiple levels, vendors, and evolving business needs.

What You Will Be Doing

• Develops an understanding of stakeholder business processes, pain points, and needs; supports business analysis activities, including requirements and use case definition, solution evaluation, and problem identification and resolution.
• Defines, estimates, and documents the scope of assigned technology projects in partnership with multi-functional teams and key stakeholders.
• Develops practical project plans that translate approved business needs into deliverables, timelines, budget considerations, resource needs, roles, dependencies, testing, and implementation activities.
• Manages project execution using project management best practices; tracks progress against schedule, budget, resource, scope, and quality expectations; coordinates assigned resources; and communicates material variances or constraints.
• Identifies, escalates, and helps resolve action items, issues, risks, and decisions that could affect delivery, business continuity, or stakeholder commitments.
• Serves as the primary point of contact for assigned projects; prepares clear status materials for IS management and key stakeholders; leads project status, checkpoint, and deliverable review meetings; and manages stakeholder expectations through timely communication and escalation.
• Manages assigned AI and emerging-technology projects, coordinating execution across Business Relationship Managers, stakeholders, technical teams, and vendors.
• Incorporates data security, privacy, and governance requirements into project planning and execution in coordination with IS leadership and firm policies.
• Buils and maintains effective working relationships with project team members, internal stakeholders, stakeholders at multiple levels, vendors, contractors, and other partners to support accountability, collaboration, and successful delivery.
• Demonstrates a strong commitment to professionalism, delivering high-quality service, and maintaining a positive, solution-oriented (“can-do”) approach. Effectively supports internal departments, external clients, and vendors through clear, courteous communication via electronic correspondence, telephone, and in-person interactions.

What You Will Bring to This Position

• Strong customer service orientation.
• Demonstrated project leadership skills.
• Strong organizational, planning, and coordinating skills.
• Effective interpersonal, verbal, and written communication skills; effectively expresses technical and business concepts orally and in writing.
• Working knowledge of, and strong interest in, artificial intelligence and emerging technologies and their application to legal and business operations.
• Ability to handle and prioritize multiple tasks.
• Ability to work on various teams and contribute to the success of the teams.
• Effective conflict resolution skills.
• Experience managing multidisciplinary tasks.
• Solid understanding of, and experience with, the project management methodologies and tools used to deliver assigned projects.
• Remains open to technological change as generative AI becomes more integrated into the firm’s practice, actively develop comfort with new tools, and adapt how work is performed to support efficiency and innovation.
• Familiarity with System Development Life Cycle (SDLC) concepts.
• Experience with Microsoft Office and project management tools such as Microsoft Project.

Education

• Bachelor’s Degree required.
• Project Management Professional (PMP) or completion of a certified project management program preferred.

Experience

• Minimum of 3 years of IT project management experience in medium to complex project environments.
• Demonstrated ability to lead projects in a fast-paced environment where resources are often shared across projects.
• Experience supporting or delivering projects involving emerging technologies, including artificial intelligence, is a plus.

Why Join Us

• A values-driven firm that fosters collaboration and respect
• The hiring range for this position is $141,360 - 176,700 annually, with final compensation based on experience, qualifications and internal equity.
• This position is eligible for a Hybrid Schedule
• Medical, dental, and vision insurance
• 401(k) with company match and profit-sharing options
• Paid time off and holidays

Our Commitment

WilmerCutler Pickering Hale and Dorr LLP (WilmerHale) is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran, or any other protected status under applicable law. WilmerHale will make reasonable accommodation for qualified individuals with disabilities and otherwise as required by applicable law.