Project Manager

About the Company

Tri-Phase Automation is a unique distributor with over 25 years of experience in the automation industry, serving as the trusted partner for manufacturing companies in Wisconsin and Northern Illinois. Our degreed engineers form lasting relationships with customers, acting as an extension of their engineering teams. We offer the widest range of products and services in the Midwest to reduce risk, lower costs, and deliver exceptional value-added automation services. Visit our Website: tri-phase.com

About the Role

This role is responsible for overseeing projects in industrial automation, specifically involving the design, building, and programming of complex control panels and pneumatic systems. They will manage cross-functional teams and ensure communication between customers and all internal departments. This individual will be accountable for ensuring that issues related to the projects are addressed and that projects are delivered on time and within scope.

Responsibilities

• Work with customers and sales to understand needed timelines, and then proactively coordinate project activities to meet milestones and deadlines.
• Be integrally involved in new projects and prototypes from project kickoff (handoff meeting) to project completion (PO successfully closed). Repeat builds handled by the Production Manager.
• Schedule & Lead meetings to ensure project specifics, potential issues, action items, and a plan to resolve the issue are well understood amongst the team.
• Serve as a key contact for all team members. Project Manager and salesperson work together to determine the customer contact lead on a project-by-project basis.
• Determine project timelines and deliverables, aligning them with customer expectations.
• Identify project needs such as resources, staff, or other needs and work with management to address those needs.
• Interface with the Production Manager to review capacity and scheduling.
• Utilize and implement project management software tools to improve project management.
• Collaborate with procurement to ensure timely sourcing of materials and equipment; call suppliers directly when procurement is unable to do so or is not receiving answers.
• Track and ensure invoices are sent according to the project’s payment plan and prevent shipment/further work on the project until payment is received.
• Coordinate with shipping to ensure products are delivered or picked up.
• Lead the Change Request process when alternative parts are needed and for customer requests to the scope of work.
• Facilitate client communications via Teams or Email on a weekly-to bi-monthly schedule and provide regular updates on project status, ensuring any client concerns are addressed promptly.
• Perform project reviews at completion to determine areas of improvement and overall profitability.

Qualifications

• Degree in Engineering, Engineering Management, or a related equivalent.
• 3+ years of experience in project management, preferably within industrial automation or manufacturing.
• Proven experience managing cross-functional