Project Manager

Pavion connects and protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

About the Role

Pavion and our family of companies are seeking a talented and motivated Project Manager to join our security business unit. This role focuses on planning, coordinating, and executing projects according to technical standards and operational goals while ensuring client satisfaction, compliance, and team leadership.

Responsibilities

• Technical Execution & Project Management
  • Plan, coordinate, and execute projects according to Pavion standards and quality installation techniques as per the Pavion “General Installation and Craftsmanship Standards and Practices” policy.
  • Schedule engineering, installation, and subcontracting activities on projects or service-installed jobs.
  • Maintain current job plans, specifications, and schedules within Pavion systematic platforms.
  • Prepare, implement, and manage project installation plans and procedures.
  • Determine necessary changes in design, contract price, installation plan, or other activities and implement them.
  • Generate change orders as needed in a timely manner.
  • Identify, monitor, and mitigate project risks and issues to maintain scope, schedule, and budget integrity.
  • Apply strong problem-solving skills to resolve day-to-day challenges, ensuring projects remain on track.
  • Maintain construction schedules and coordinate task scheduling with other trades.
  • Manage day-to-day project activities and resources, chairing project management team meetings.
  • Maintain records of job status, changes, material flow, and other relevant information.
  • Supervise the preparation and processing of reports for internal and external use.
  • Work with the engineering department on design and drafting phases of jobs.
  • Maintain backlog with accurate estimates, estimated closed dates, and comments.
• Client Relations & Team Communication
  • Maintain communications with clients, monitoring satisfaction, resolving complaints, and addressing collection issues.
  • Communicate effectively and in a timely manner to resolve inquiries or requests from Pavion, clients, or other stakeholders.
  • Engage stakeholders through regular updates, proactive communication, and expectation management.
  • Keep self, customers, superiors, and subordinates informed of project progress.
  • Conduct Welcome Calls, Site Readiness, and job scheduling, either directly or through coordination with a Project Coordinator.
  • Represent Pavion professionally in conduct and appearance to maximize client satisfaction.
  • Work proactively and positively with all co-workers to support a diverse and inclusive work environment.
  • Monitor and update departmental documentation, including vendor invoices, vendor credits, timecards, expense reports, personnel action memos, PTO and UTO schedules, customer invoicing requests, and schedules of values.
  • Travel as required.
• Compliance, Safety & Quality Assurance
  • Work in compliance with Pavion’s policies and procedures, prioritizing safety for self and others.
  • Participate in and deliver safety training to direct reports.
  • Train and adhere to all Pavion Safety Policies.
  • Establish and maintain procedures and standards for quality installations and service.
  • Select, contract, and monitor the performance and quality of contract labor.
  • Monitor the performance and quality of field labor.
  • Maintain professional licensing as required by state and local jurisdictions, if applicable.
  • Maintain knowledge of current industry standards and emerging technologies.
  • Protect and maintain assigned Pavion assets.
  • Actively identify and manage risks to ensure compliance, safety, and project success.
  • Report on and monitor installations for on-time and on-budget performance.
• Leadership, Training & Reporting
  • Lead and coordinate the work of a single project team, assigning tasks, setting priorities, and maintaining team motivation and engagement.
  • Mentor subordinates to foster professional growth within the project team.
  • Recommend appropriate staffing levels for project teams and adjust in accordance with Pavion policies.
  • Provide training to direct reports and other project team members or key stakeholders, either virtually or remotely.
  • Follow established project management methodologies and contribute to process improvement initiatives.
  • Review and modify processes to improve efficiencies when possible.
  • Provide reports to senior management, including revenue forecasting and staff performance.

Requirements

• 3+ years of experience as a Project Manager with 5+ years of industry experience.
• Excellent time management and organizational skills.
• Holds or is actively pursuing a Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) certification.
• Proficient in Excel, Word, Outlook, PowerPoint, and Microsoft Project.
• Excellent oral, written communication, and customer service skills.
• Available to work outside of or in addition to normal business hours when needed.
• Demonstrated ability to work collaboratively in a team environment, maintain a positive attitude, and contribute to overall success.
• Professional demeanor, strong interpersonal skills, and appropriate appearance in line with company standards.
• Commitment to maintaining confidentiality of company and customer information.
• Adherence to company policies, procedures, and direction provided by management.
• Ability to accurately complete required project documentation, labeling, and administrative tasks.
• Proficiency in submitting timekeeping and project-related reporting information in a timely and accurate manner.

Preferred Qualifications

• Bachelor’s degree in construction management, personnel management, project management, or a related field.

Pay

The salary range for this position is $100,000–$130,000 annually. This position is bonus eligible. The starting salary will be determined based on qualifications, experience, education, skills, certifications, and internal equity.

Benefits

We offer a comprehensive benefits package.