Project Manager

Key Responsibilities

• Lead assigned projects from initiation through implementation, stabilization and post-launch support, ensuring successful delivery against defined objectives
• Partner with functional stakeholders to clearly define project scope, objectives, timelines, deliverables and measurable success criteria
• Develop and maintain visible detailed project plans including milestones, dependencies, and resource needs
• Monitor project progress against plan, proactively identifying and mitigating risks, managing issues and addressing constraints to maintain momentum
• Cross-functional activities to ensure alignment on priorities, deliverables and timelines, adjusting plans as needed to meet evolving business needs

Stakeholder Communication & Alignment

• Facilitate effective project governance through structured meetings such as design sessions, working sessions and executive status reviews
• Provide clear, consistent, and actionable project updates to stakeholders and PMO leadership, highlighting progress, risks, dependencies and decisions needed
• Proactively escalate risks, scope changes, timeline impacts or resource constraints with recommended mitigation strategies
• Build strong relationships across stakeholder groups to ensure alignment on project goals, priorities and delivery expectations

Project Intake & Planning Support

• Support structured intake, prioritization and discovery processes to evaluate and define new project opportunities
• Aid in gathering and documenting business requirements, success metrics and high-level solution approaches
• Partner with functional teams to confirm technical feasibility and resource availability
• Contribute to development of realistic project timelines, resource plans and implementation strategies aligned to business priorities

Risk & Issue Management

• Identify, assess, and prioritize project risks, developing mitigation and contingency plans to minimize impact
• Drive issue resolution through collaboration with functional teams
• Communicate risk status, trends and mitigation progress to stakeholders and leadership in a clear and concise manner
• Maintain and regularly update risk and issue logs, ensuring transparency and accountability for resolution

Implementation & Adoption Support

• Support development of training materials, documentation, and process updates
• Develop and coordinate implementation or readiness activities
• Participate in post-implementation reviews, capturing lessons learned and identifying opportunities for continuous improvement

PMO Standards & Methodology

• Apply established PMO standards, methodologies, templates and governance practices to ensure consistent project execution
• Maintain accurate and up-to-date project documentation, including plans, status reports and decision logs
• Support PMO reporting and portfolio visibility processes