Project Manager
MV Transportation · Charlotte, NC · 6 days ago
Information TechnologyFull-time
About the role
MV Transportation is seeking a Project Manager for proposed business who will provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Responsibilities
- Effectively manage customer relations through both direct contact and outreach programs
- Identify, select, train, and mentor location staff
- Effectively and frequently communicate with location staff and support team members
- Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements
- Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements
- Maintain client contact routinely to meet or exceed expectations
- Conduct periodic departmental audits
- Daily, weekly and monthly review of key operational metrics
- Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations
- Implement, promote and adhere to company policies and procedures
- Interact with bridges committee to effectuate positive changes to policies, procedures and programs
- Participate in location(s) labor and employee relations activities
- Provide insight and information to support location(s) contract renewals
- Create and present location(s) annual budget
Qualifications
- College degree or equivalent business management experience
- Management experience required
- Minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software
- Labor/union(s) negotiations/expenses expertise
- Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance
- MS Office proficiency
- Strong analytical skills
- Strong written and verbal communication skills
- High degree of multi-tasking skills
- Additional duties/responsibilities based upon individual contract requirements