Project Manager

About the role

As a Project Manager at KVH, you will lead multi-disciplinary, cross-functional projects, including new service launches, service changes, and vendor/network initiatives across KVH's connectivity and airtime portfolio (e.g., satellite and cellular connectivity, managed IT, and value-added services). You will coordinate requirements with internal and external stakeholders and usher initiatives through the entire project lifecycle, often managing a portfolio of concurrent projects that may span more than one program area. Functional and people leadership for this role sit within IT; cross-program prioritization and resourcing decisions are made by service leadership.

Your projects often span offices, time zones, and hemispheres, and it's your job to keep all players coordinated on progress and deadlines.

Responsibilities

• Facilitate and develop your project teams to ensure maximum performance, providing purpose, direction, and motivation to keep contributors aligned and accountable.
• Lead assigned projects from initial scoping through deployment and adoption—coordinating with stakeholders on requirements, identifying schedules, budget estimates, and implementation plans, including risk mitigation—while ensuring the highest quality standards.
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget.
• Support vendor and network/service partner relationships established by service leadership, engaging directly as needed for project and launch activities.
• Analyze the status of your assigned projects, which may span multiple program areas, and revise scope, schedule, or budget as necessary to meet requirements.
• Establish and maintain relationships with relevant stakeholders across Sales, Engineering, Finance, IT, and vendor partners, providing day-to-day contact on project status and changes.
• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks.
• Monitor resources to ensure project efficiency and maximize deliverables.
• Report project outcomes and/or risks to the appropriate management channels and escalate issues as necessary according to the project work plan.
• Maintain visibility into the status of your assigned project portfolio, providing regular reporting to support prioritization and sequencing decisions made by business and service leadership.
• Prioritize and sequence your own workload for projects spanning multiple program areas and escalate cross-program resourcing conflicts to leadership.

Requirements

• Three or more years of project management experience, including managing multiple concurrent projects; demonstrated high organization skills and strong sense of responsibility and ownership for project success.
• Experience coordinating cross-functional teams spanning sales, technical/engineering, and finance stakeholders; managing outsourced projects, vendors, and network/service partners.
• Strong attention to deadlines and budgetary guidelines.
• Proven success working with all levels of management.
• Excellent written and verbal communication and presentation skills.
• Team builder and proactive problem solver who thrives in a team environment.
• Familiarity with MS Office Programs and project management tools.
• Bachelor’s degree or equivalent experience. Consideration will be given to candidates with a different academic or career background who bring relevant project/program management experience, ideally in a technical, telecom, or connectivity services environment.

Preferred Qualifications

• Experience assisting stakeholders with requirements definition, roadmap planning, and functional specification development.
• Experience developing project budgets, business cases, and cost-benefit analyses.
• Experience in telecom, connectivity, satellite, or related technical services industries.
• Professional certification, such as PMP or PRINCE2.
• Experience with Smartsheet, MS Project, or Jira.

Benefits

• Generous paid time off
• Tuition reimbursement
• Medical, dental, and vision insurance
• Life insurance
• Flexible/health spending account
• Employee stock purchase program
• Retirement plan