Project Manager

About the role

The Project Manager plays a critical role on the Client Services Team. You will operate as a relationship manager and point of contact for the client leading the implementation of the Fluxx platform. You will oversee and drive all aspects of project management relentlessly and professionally, from project planning and initiation through the implementation lifecycle, assuming accountability for all end results.

Responsibilities

• Be well versed and experienced in all aspects of project management.
  • Execute projects according to a determined timeline, methodology, scope, and budget.
  • Track and report on progress to Fluxx management and with the client project team and key stakeholders.
  • Flag, mitigate and manage risks.
  • Diffuse issues or risks and escalate when necessary.
  • Maintain quality control throughout the project lifecycle.
  • Know the core tenants of project management discipline inside and out.
• Facilitate discovery sessions with clients and turn the data gathered in these sessions into functional requirements and user stories.
• Be a super awesome communicator, understanding the significance and appropriate use of tone and mediums based on circumstance and audience.
• Serve as the face of the organization to the client and address all requests, small or large in a timely and professional manner.
• Facilitate sessions with project stakeholders to outline scope, goals, deliverables, resource needs, and timelines, and do it all with confidence and a smile.
• Have the ability to skillfully push back on client requests and say no while gaining their trust and consensus around tough decisions.
• Track and document everything that happens on the project, then report on it like clockwork to the project team and stakeholders.
• Conduct demos and training as needed.
• Understand what a change order is and when it is appropriate, and be able to develop it internally and sell the client on it.
• Be eager and able to help develop tools, best practices, and documentation for project management and related processes, as necessary.
• Be ready, willing, and able to support your team with testing, user stories and documentation.

Requirements

• A minimum of 10+ years of professional project management or relevant experience, which includes at least 2 years experience project managing in the following areas:
  • managing SAAS software projects,
  • participating in and/or driving implementations,
  • working in a client facing project role.
• Meticulously detail-oriented with the ability to multi-task, meet deadlines, quickly process information, and demonstrate a dedication to ensuring and maintaining the quality of the end product.
• Inherent ability to think two (maybe even three) steps ahead of the client and take proactive steps to address roadblocks, issues, and distractions internally and with the client.
• Awesome at being a human - a team player, even temperament, empathetic, and a good collaborator.
• Strong project management skills and ability to effectively manage multiple projects simultaneously in a dynamic environment.
• A track record of being a team player and leader with strong interpersonal skills and a talent for collaboration.
• Experience with managing key stakeholders and working with senior leadership.
• Able to be a problem-solver who has a demonstrated ability to overcome challenges with creative solutions.
• Ace at both written and verbal communication.
• Able to work on many projects concurrently and to manage tight deadlines, and a willingness to accept a wide range of responsibilities.
• A self-motivated, independent worker and thinker with a positive attitude.
• Strong technical acumen and familiarity with productivity tools.
• PMP is preferred but not required.
• Familiarity with grant management processes is a huge a plus.
• Familiarity with Foundation, Non-profit, Social Impact space a plus.
• Familiarity with agile development methodologies is a plus.
• Familiarity with Salesforce and grant-making software is also a plus.

Qualifications

Candidates must be located in the United States.

Skills

• Project Management
• Communication
• Client Relationship Management
• Team Leadership
• Problem Solving
• Technical Acumen
• Grant Management Processes
• Foundation, Non-profit, Social Impact Space
• Agile Development Methodologies
• Productivity Tools
• Agile Development Methodologies
• Grant-making Software

Benefits

Not specified

Pay

The expected annual base salary for this role is $100,000-$120,000. The base pay range is subject to change in the future. The successful candidate's starting salary will be determined based on, but not limited to (a) location; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Schedule

Remote