Project Manager

As a Project Manager at DigitlHaus Agency, you will manage Shopify and BigCommerce projects and ongoing engagements such as large-to-small design, development, migration, strategy, SEO, CRO and AEO implementations and tasks. Role: Project ManagerEmployment: Full-TimeLocation: Remote Requirements:3+ years as a project manager2+ years of Shopify and BigCommerce experienceDirect experience project managing Shopify and BigCommerce projects for an eCommerce agencyStrong organizational and prioritization skills, including negotiating prioritiesUnderstand basic UX design fundamentalsKnowledgeable on the fundamentals of an eCommerce store, its features, and its architectureExperience managing and coordinating development and design teamsExperience following design and development processes and workflowExperience working with project management/ticketing platforms (Basecamp, Monday.com, Asana, Jira, etc.)Adaptable to change and have excellent problem-solving and multi-tasking skillsExperience in conflict resolution (when problems arise, using experience and knowledge to solve problems while considering both the agency and the Client)Have a “maker” vs a “doer” mindset; must take initiativeStrong communication skillsMust be comfortable speaking to Clients over the phone and via video for meetingsTeam player: collaborative, flexible, problem solver, active listener, builds strong relationships, open to learning, and strong interpersonal skills Responsibilities:Creating project lifecycles in a project management system from an SOWCreating and assigning tasks in the project management system for Clients and internal teamsCreating timelines and project plans for small projects to multi-store custom integrations and builds.Ensuring tasks are done on time and are completeManaging the design process from initial kickoff to design approvalManaging the internal design teamManaging gathering and organizing creative assets in a formal structure for the design teamManaging the design revision process with the Client and internal design teamPreparing projects to be developed with internal teams and stakeholdersBe able to answer and support technical development and platform-related questionsManaging technology setup and credentials for the development team so they can efficiently start developmentBriefing development teams on the project SOW concerning the designPreparing and ensuring timelines are metTesting and reviewing websites from a user level (QA Testing)Manage the development review processDeliver completed projects to Clients and ensure all SOW objectives have been metTrain and consult Clients on best practices on the eCommerce platformManage the deployment processMonitor project deliverablesDocument project requirements and deliverablesFollow processes and be able to create new processes when neededSyncing internal teams on projects and ensuring everyone is collaborating