Project Manager

Location: Hybrid, New York. Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week following Company policy.

About our Company

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. A Dassault Systèmes brand, Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at www.medidata.com.

About the Team

We are seeking a dynamic Project Manager to lead successful project initiatives that create lasting improvements in patient and site experiences and internal engagement efforts. Reporting to the VP, Research Site Engagement, this role is ideal for an individual with a strong foundation in project management and relationship building. The Project Manager is responsible for the overall relationship management of projects and day-to-day activities, ensuring Medidata delivers patient, site, and employee insights projects and services on time and within budget through effective management of resources. This role requires a strategic thinker capable of operationalizing our "Insights-as-a-Product" model.

Responsibilities

• Utilize and oversee Project Management software solutions (WRIKE) to organize and execute plans and projects that drive internal and external engagement around patient, sites, and employee insights.
• Operational Architecture: Drive the creation, development, and standardization of Wrike blueprints and automated dashboards to provide real-time visibility into program delivery, KPIs, and program health.
• Strategic & Custom Project Management: Lead the end-to-end lifecycle for complex, cross-functional strategic projects, including developing custom project plans for both internal mission-alignment efforts and client-facing engagements.
• Data-Driven Operational Excellence: Implement rigorous project documentation standards that support the commercialization of OSIE insights, ensuring deliverables are "audit-ready" and consistent with our global OSIE model.
• Lead project delivery to ensure all deliverables are tracked and documentation is current.
• Manage project expectations and communications, ensuring overall satisfaction.
• Strategic Reporting: Act as the operational pulse for OSIE leadership, ensuring project tracking, forecasting, and budgeting directly support goals, on-time delivery, and superior customer satisfaction.
• Manage project financials including forecasting, project budget, and accuracy of invoicing.
• Create and maintain accurate and current project documentation.
• Raise and track work requests with other departments as needed.
• Document minutes/action items during all project team meetings; conduct appropriate follow-up as necessary.
• Manage issues and risks, driving appropriate resolution and mitigation.
• Provide proactive communication to all stakeholders.
• Assure compliance with Medidata's standard project management methodologies and quality management system.
• Support development of sales orders and change orders.
• Deliver workshops and lead client meetings.
• Insights Delivery: Partner with leadership to transform raw patient, site, and employee feedback into high-value, AI-assisted data assets. Ensure every project initiative contributes to our centralized intelligence database.

Qualifications

• 4-year college degree or equivalent (analytic discipline a plus) preferred.
• Minimum of 2 years experience in clinical/biomedical and/or software development environment preferred.
• 3-5 years of experience in project management, operations, or business intelligence, preferably within a high-growth environment, clinical research organization (CRO), or software/tech sector.
• Project Management Foundation: Demonstrated experience building or optimizing operational workflows. Proven ability to move functions to scale by developing SOPs, RACI matrices, and standard intake frameworks.
• Analytical Rigor: A background in an analytical discipline is required. Must demonstrate experience transforming raw, qualitative feedback (e.g., patient, site, or employee data) into high-value, commercialized data assets or strategic reports.
• Familiarity with AI-driven synthesis tools (e.g., NotebookLM) and project management platforms (e.g., Wrike).

Skills

• Requires only general instruction for routine assignments, and some coaching/mentoring on more complex assignments.
• Preference for a basic understanding of clinical research (pharma/device/biotech) and clinical research SaaS technology.
• Demonstrate good verbal/written communication and organizational skills.
• Exhibit time management skills along with strong collaboration and teamwork.
• Experience in leading project teams and meeting project timelines.
• Self-motivated and able to assume responsibility in a professional manner.
• Experience with creating and delivering presentations.
• Operational Mindset: Demonstrated ability to build and maintain sophisticated project management infrastructure (e.g., Wrike, Asana, or similar) to scale operations and ensure global replicability.
• Analytical Aptitude: Ability to translate qualitative human experiences (patient/site/employee feedback) into quantitative metrics and actionable data assets.
• Strategic Agility: Experience managing both internal engagement programs and external client-facing projects with a focus on commercial value and ROI.

Pay

The salary range for positions physically based in New York is $96,000 - $128,000. Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many non-sales positions are eligible for annual bonuses.

Benefits

• Medical, dental, life, and disability insurance.
• 401(k) matching.
• Family leave.
• Flexible paid time off.
• 10 paid holidays per year.