Project Manager

Job Duties And Responsibilities

• Lead complex, cross-functional projects from initiation through implementation, ensuring delivery on time, within budget, and aligned with business objectives.
• Manage project scope, timelines, resources, budgets, risks, dependencies, and overall project performance.
• Partner with business leaders, Shared Services teams, and IT stakeholders to identify opportunities, define requirements, and develop practical solutions to business challenges.
• Drive process improvement initiatives that increase efficiency, strengthen controls, enhance customer experience, and deliver measurable business value.
• Facilitate collaboration across functional teams to ensure alignment, accountability, and successful execution of project goals.
• Communicate project status, milestones, risks, and recommendations to project sponsors and leadership teams.
• Lead change management, testing, and implementation activities to support successful adoption of new processes, systems, and technologies.
• Identify, track, and resolve project risks and issues while driving timely and effective solutions.
• Support automation and digital transformation initiatives, including serving as a key liaison between Shared Services and IT teams.
• Develop and maintain project documentation, governance standards, reporting tools, and lessons learned to support continuous improvement.
• Contribute to the development and enhancement of project management standards, methodologies, and best practices across the organization.

Competencies

• Advanced analytical, problem-solving, and process improvement skills.
• Strong decision-making capabilities supported by data, business knowledge, and risk awareness.
• Demonstrated ability to manage multiple priorities, navigate ambiguity, and drive results in a fast-paced environment.
• Strong organizational and project management skills with exceptional attention to detail.
• Ability to lead and influence cross-functional teams without direct authority.
• Adaptable and responsive to changing business needs and priorities.
• Self-motivated and able to work independently with minimal supervision.
• Results-oriented with a strong sense of ownership, urgency, and accountability.
• Excellent verbal, written, and presentation communication skills.
• Ability to build strong working relationships and collaborate effectively with stakeholders at all levels.