Project Manager

About CoAd

CoAd helps businesses navigate the complexities of workforce management through a combination of technology, expertise, and human support. Serving more than 17,000 clients nationwide, CoAd delivers payroll, HR, benefits administration, compliance support, workforce technology, and PEO services that help organizations simplify operations, support their employees, and drive growth. Built on the belief that workforce solutions should be integrated, intuitive, and people-centered, CoAd empowers employers to manage their workforce with greater confidence while adapting to the evolving needs of today’s workplace.

About the role

We are seeking an experienced and dynamic professional to join our Project Management Office as a Senior Project Manager. The ideal candidate will have a proven track record of successfully managing complex fintech projects with software development, product launch, and operational components in the PEO industry, utilizing both agile and waterfall project management methodologies. This position leads multiple concurrent strategic projects with contributors from across the business to ensure projects are completed on time, on budget, and with excellent quality. The role requires exceptional leadership skills, team-building capabilities, business acumen, and a strategic mindset to drive project team alignment, planning, communication, and reporting. The Senior Project Manager will identify and recommend opportunities to optimize project management processes within the PMO and across the company to further drive organizational success. This position reports to the Director of the PMO.

Responsibilities

• Plan, lead, manage, and monitor concurrent complex projects from inception to completion.
• Assess a project and select, apply, and tailor various project management methodologies including scrum, kanban, and waterfall to deliver the project in alignment with business goals, timelines, and budget.
• Manage project scope. Facilitate charter scope elicitation from business stakeholders, lead project kickoff, and partner with business analysts and department project leads to maintain cohesive alignment of scope to business and project goals throughout the life of the project.
• Develop and maintain comprehensive project artifacts including project charter, project milestones and detailed plan, risk and issue planning & tracking, communication plan, release, and deployment timelines.
• Perform qualitative and quantitative analysis to identify project risks. Facilitate risk planning to identify triggers, risk strategies, and document response plans. Monitor and report on obstacles, engaging the project team, stakeholders, and sponsor to drive positive project outcomes.
• Responsible for timely tracking and reporting on key project metrics to PMO, stakeholders, and senior leadership.
• Establish and maintain a network of excellent cross-functional relationships across the organization, as well as contractors, third-party vendors, and other project stakeholders.
• Ensure effective communication and collaboration between project teams and their stakeholders. Model communication and actions that contribute to a collaborative, innovative team culture dedicated to continuous improvement.
• Identify and recommend project management best practices, methodologies, and standards fit to various use cases in a Center-of-Excellence model.
• Contribute to the development and maintenance of project management tools, templates, and systems that support project and portfolio planning, tracking, and reporting.
• Facilitate continuous improvement of corporate processes through execution of project retrospectives at various milestones throughout the project life cycle.

Requirements

• 7+ years of proven experience leading complex cross-functional enterprise projects.
• Strong business acumen and the ability to align project objectives with organizational goals.
• Excellent communication, interpersonal, and negotiation skills.
• Demonstrates ability to use AI tools effectively, including crafting clear prompts and critically evaluating outputs for accuracy and bias.
• Experience leveraging AI-powered tools to accelerate work, with sound judgment about when and how to apply them.
• Ability to integrate AI assistants into existing workflows while maintaining quality standards and human oversight.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Information Technology, or a related field (Master's degree preferred).
• PMI PMP certification preferred.
• Certification as a Scrum Master preferred.
• Certification as a Product Owner preferred.