Project Manager

Reporting to the Director of Advancement Enterprise Solutions in the Advancement Information Systems department, the Project Manager acts as the central point of contact for stakeholders, ensuring clear communication, proactive risk management, and alignment with division-wide goals.

About the role

The Project Manager is responsible for successfully managing division-wide, cross-departmental projects involving changes to business processes, selection of software solutions, Advancement software/system implementations, and other major initiatives and events. This role leads line-of-business staff, technical staff, and user communities through projects, focusing on breaking down organizational silos and refining business processes to maximize efficiency and ensure front-line staff can seamlessly engage constituents. The Project Manager uses current project management approaches to manage Advancement projects.

Responsibilities

• Lead division-wide, cross-departmental projects involving business process changes, software selection, and system implementations.
• Act as the central point of contact for stakeholders, ensuring clear communication and alignment with division-wide goals.
• Manage project risks proactively and use project management and tracking software.
• Collaborate with varied constituencies, demonstrating superior interpersonal, written, and oral communication skills.
• Facilitate and influence progress toward shared goals across all levels of the organization.
• Handle multiple tasks and deadlines efficiently.
• Apply strong analytical and problem-solving skills to interpret data and inform business decisions.
• Maintain a balance between attention to detail and big-picture focus.
• Read, create, interpret, and understand technical documents such as flowcharts, requirements, specifications, and user guides.
• Occasionally work outside of normal business hours as project needs dictate.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 3 years of project management experience or related experience in business operations or information technology, preferably in higher education or a similar industry.
• Demonstrated knowledge of project management principles and methodologies.
• Experience using project management and tracking software.
• Working knowledge of software and related infrastructure in a production environment (preferred).
• Ability to quickly acquire general knowledge of a project’s subject area.

Skills

• Superior interpersonal and collaboration skills with a professional, customer-service-oriented attitude.
• Excellent written and oral communication, including active listening and diplomacy.
• Strong facilitation and collaboration skills to influence others toward shared goals.
• Analytical and problem-solving skills, including root-cause identification.
• Ability to interpret data and use it to inform business decisions.
• Ability to balance detail orientation with big-picture focus.

Benefits

Please review additional information on the Benefits of Working at Brown.

All offers of employment are contingent upon a successful criminal background check and education verification satisfactory to Brown.

This is a full-time, hybrid position with scheduled weekly hours of 37.5. The position is classified as Grade 10.