Project Manager

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, including award-winning managed services, with highly certified industry experts and innovation leaders.

About the role

As a Project Manager, you will oversee the overall direction, coordination, implementation, execution, control, and completion of specific AV systems integration projects. You will ensure projects meet time, scope, budget, quality, safety, and customer satisfaction requirements while coordinating all activities for timely, accurate, and on-budget completion according to established AVI-SPL Project Management processes and procedures.

Responsibilities

• Learn and comply with all AVI-SPL standard processes and procedures within the AVI-SPL Operations Playbook, utilizing approved tools.
• Be a subject matter expert with contract documents for each assigned project, including project scopes of work, bid drawings and specifications, contracts, subcontractor scopes of work, and construction schedules.
• Facilitate internal and external Project Kickoff meetings among Sales, Engineering, Programming, Fabrication & Installation, Customer resources, and Third-Party resources.
• Identify and manage project risk, resolving project-related issues with the team or through escalation to management.
• Create and manage comprehensive project schedules and coordinate/verify appropriate resource scheduling for all required project tasks.
• Facilitate project material/equipment orders.
• Manage all project expenditures (equipment, labor, miscellaneous, direct, etc.) based on the project budget, identify problem areas, spearhead resolution, and communicate issues impacting profitability to management.
• Provide and review status/progress reporting of all projects internally and externally, raising issues to management for escalation.
• Manage and verify the quality of work performed by internal and/or subcontracted resources.
• Raise awareness immediately to management regarding potential claims, back charges, or any large costs affecting AVI-SPL financially.
• Ensure scope, schedule, cost, or change of terms are handled in accordance with established AVI-SPL change order procedures.
• Gather and supply AVI-SPL Service teams with applicable close-out documentation.
• Maintain and develop strong customer relationships with a focus on improving customers’ perception of on-time delivery, quality, communication, responsiveness, and problem-solving.
• Respond to customer communications regarding problems or concerns in a timely and professional manner.
• Steer project results to satisfy customer requirements and obtain AVI-SPL Net Promoter Score goals.
• Travel to various job sites as required.
• Perform additional tasks, responsibilities, and projects as needed to support the team and organization.

Requirements

• Minimum 3 to 5 years of experience as a Project Manager in the Audio Visual, Construction, Technology, or related industry.
• Proven project management and team leadership experience.
• Demonstrated management of multiple projects using sound time management skills with an exceptional eye for detail.
• Effective communication and interaction skills.
• Creative problem-solving and investigation skills to identify complex problems and generate solutions.
• Understanding of all revenue, budget, margin, and financial variance factors of assigned projects.
• Demonstrated experience managing projects in the Audio Visual, Construction, Technology, or related industry.
• Demonstrated knowledge of technical, contractual, and construction documents.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and MS Project schedule software.
• Employees operating company or personal vehicles for business purposes must maintain a valid driver’s license and provide proof of coverage, meeting all minimum required insurance coverage as a condition of employment. Employees driving fleet vehicles must meet eligibility requirements and comply with all guidelines, including telematics monitoring, vehicle maintenance schedules, and proper use of assigned fuel and toll devices.

Preferred Qualifications

• Comprehension of AV system functionality and installation processes and techniques.
• Formal education in Audio Visual, Construction, Technology, or a related field.
• Minimum of a High School Diploma or equivalent.

Physical Requirements

• Combination of sitting, standing, and walking.
• Frequent verbal communication and presentations.
• Frequent use of computers and mobile devices.
• Occasional travel may be required.
• Occasionally lift and/or move up to 20 pounds.
• Office and client-site environments.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

Benefits

• Medical benefits, including vision and dental.
• Paid holidays and PTO.
• Enjoyable and dynamic company culture.
• Training and professional development opportunities.

Pay

Base salary range: $85,000 – $110,000 per year.