Jobs · OTHR

Project Lead, Client Onboarding (Remote)

Ventra Health · United States · 3 wk ago
RemoteRemoteOTHRFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (EEO, legal, scam warning, etc). Must not invent or summarize away detail. Must not include sections with filler like "commensurate with experience". Must only include sections when posting has real specific content. Let's parse the posting. Content: - Intro paragraph about Ventra: "Ventra is a leading business solutions provider...". That's about the company, could be "About the role"? Actually "About the role" maybe not. But we could treat that as part of job summary? The posting includes "Come Join Our Team! As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus!" That's about incentives/benefits? Might be considered Benefits? But we need to see if there is specific content for Benefits, Pay, Schedule. - "Job Summary The Project Lead, Client Onboarding at Ventra Health is responsible for managing the end-to-end onboarding of multiple healthcare clients into our coding and billing services. This includes gathering setup data, leading client and internal meetings to support data interface and billing system setups, coordinating with vendor partner to ensure a smooth transition to the Client Success and Service Delivery teams post go-live. This role leads cross-functional teams through 1–3 month onboarding projects. The Project Lead brings strong project management skills, a solid understanding of the revenue cycle, and the ability to drive operational improvements that support Ventra Health’s mission of delivering high-quality, efficient RCM coding and billing services." That's a description; could be placed under "About the role" or "Responsibilities"? Usually "Job Summary" is about the role. We'll put under

About the role

with paragraphs. - "Essential Functions And Tasks" list: bullet points (though not bullet but sentences). We'll convert to
  • for each duty. List: - Main contact during onboarding - Serve as the primary point of contact for clients during onboarding - Manage project timelines, tasks, and communications to ensure on-time delivery - Identify and escalate issues, drive resolution with internal and external stakeholders - Lead client meetings to guide onboarding progress and address concerns - Coordinate with internal teams to ensure accurate setup of coding, billing, and reporting services - Collect and validate client data required for system configuration - Anticipate client needs, assess risks, and implement proactive solutions - Maintain and share onboarding status updates with stakeholders - Contribute to the continuous improvement of onboarding strategies, workflows, and processes - Facilitate post go-live monitoring to ensure successful implementation and transition - Participate in special projects and perform other duties as assigned We need to ensure we don't duplicate: "Main contact during onboarding" and "Serve as the primary point of contact for clients during onboarding" are similar but both present; we keep both as separate items. - "Education And Experience Requirements" heading: content: Bachelor’s Degree. Five (5) years of related project management experience Effective oral and written communication skills Experience managing multiple projects We can treat as Requirements section. - "Knowledge, Skills, And Abilities" heading: long list of abilities. This could be Skills section. We need to decide which sections to output: About the role (Job Summary), Responsibilities (Essential Functions And Tasks), Requirements (Education And Experience Requirements), Skills (Knowledge, Skills, And Abilities). Possibly Benefits? There's mention of performance-based incentive plan and referral bonus. That's a benefit. Also "As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus!" That's specific: performance-based incentive plan, referral bonus. So we can include Benefits section with those details. Pay: There's a "Compensation" paragraph: "Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons . This position is also eligible for a discretionary incentiv e bon us in accordance with company policies ." That's vague but mentions base compensation based on factors, discretionary incentive bonus. It's not a specific number or range. The rule says: do NOT include Pay section unless posting actually states them, and never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD"). The posting says "Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons." That's essentially "commensurate with experience" style; it's vague. It's not a specific number or range. According to rule, we should not create Pay section because it's filler/placeholder. So we omit Pay. Schedule: No mention of schedule (full-time, part-time, hours). So omit. Benefits: We have performance-based incentive plan and referral bonus. Also maybe "Rewards & Recognition program". That's specific enough. So we can include Benefits section. Now we need to output HTML fragment with

    headings and
    • for lists,

      for prose. We must not include any extra markup like or . Just the fragment. We need to ensure we preserve all substantive information. Let's extract all substantive info: - Intro about Ventra: "Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities." This is about the company; could be part of About the role? Might be considered background. We'll include it in About the role paragraph. - "Come Join Our Team! As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus!" This is benefits/incentives. We'll put in Benefits. - Job Summary paragraph as above. - Essential Functions And Tasks list. - Education And Experience Requirements: "Bachelor’s Degree. Five (5) years of related project management experience Effective oral and written communication skills Experience managing multiple projects" We need to keep the exact phrasing? Probably we can keep as sentences. - Knowledge, Skills, And Abilities: long list. We'll keep as list items. We must not include boilerplate: EEO, Recruitment Agencies, Solicitation of Payment, Attention Candidates, Statement of Accessibility. Remove those. Now structure:

      About the role

      Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities. Come Join Our Team! As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus!

      The Project Lead, Client Onboarding at Ventra Health is responsible for managing the end-to-end onboarding of multiple healthcare clients into our coding and billing services. This includes gathering setup data, leading client and internal meetings to support data interface and billing system setups, coordinating with vendor partner to ensure a smooth transition to the Client Success and Service Delivery teams post go-live. This role leads cross-functional teams through 1–3 month onboarding projects. The Project Lead brings strong project management skills, a solid understanding of the revenue cycle, and the ability to drive operational improvements that support Ventra Health’s mission of delivering high-quality, efficient RCM coding and billing services.

      But we might want to separate the incentives into Benefits section. However the instruction: "Come Join Our Team! As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus!" That's benefits. So we could split: About the role includes company description and job summary; Benefits includes incentive plan and referral bonus. Thus:

      About the role

      Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

      The Project Lead, Client Onboarding at Ventra Health is responsible for managing the end-to-end onboarding of multiple healthcare clients into our coding and billing services. This includes gathering setup data, leading client and internal meetings to support data interface and billing system setups, coordinating with vendor partner to ensure a smooth transition to the Client Success and Service Delivery teams post go-live. This role leads cross-functional teams through 1–3 month onboarding projects. The Project Lead brings strong project management skills, a solid understanding of the revenue cycle, and the ability to drive operational improvements that support Ventra Health’s mission of delivering high-quality, efficient RCM coding and billing services.

      Responsibilities

      • Main contact during onboarding
      • Serve as the primary point of contact for clients during onboarding
      • Manage project timelines, tasks, and communications to ensure on-time delivery
      • Identify and escalate issues, drive resolution with internal and external stakeholders
      • Lead client meetings to guide onboarding progress and address concerns
      • Coordinate with internal teams to ensure accurate setup of coding, billing, and reporting services
      • Collect and validate client data required for system configuration
      • Anticipate client needs, assess risks, and implement proactive solutions
      • Maintain and share onboarding status updates with stakeholders
      • Contribute to the continuous improvement of onboarding strategies, workflows, and processes
      • Facilitate post go-live monitoring to ensure successful implementation and transition
      • Participate in special projects and perform other duties as assigned

      Requirements

      Bachelor’s Degree. Five (5) years of related project management experience Effective oral and written communication skills Experience managing multiple projects

      Skills

      • Working knowledge of Revenue Cycle Management specific to coding and billing
      • Working knowledge of project management tools and software
      • Strong strategic thinking skills
      • Strong complex project implementation skills
      • Strong process development skills
      • Strong word processing, spreadsheet, database, and presentation software skills
      • Strong management level oral, written, and interpersonal communication skills
      • Strong presentation development and delivery skills
      • Strong decision-making skills
      • Strong time management skills
      • Strong organizational skills

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