Project Lead
About the role
CRH Americas Building Products is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
The Project Lead is the “voice of the customer” and responsible for the customer experience from the estimate to on-site delivery. To achieve Oldcastle's goal to enhance “ease of doing business,” a role to represent the customer’s voice in our facilities has been developed to ensure 100% customer satisfaction on ALL sales orders. The Project Lead drives all activities from the point of sale to on-site delivery including coordinating with engineering, approval of submittals, scheduling with production and on-site delivery with the customer and transportation. The Project Lead acts as the main point of contact for customers and vendors on assigned sales orders and is directly responsible for monitoring the project costs and compliance with contract documents, attending job meetings and balancing the customer and OI with ours throughout the entire process.
This position can be located at any of our pipe and precast plants in the US.
Responsibilities
- Primary responsibility is being the “voice of the customer” in OI facilities.
- Responsible for managing multiple sales orders concurrently.
- Upon sales order