Project Lead
CRH · Lombard, IL · 2 mo ago
Project ManagementFull-time
About the role
The Project Lead is responsible for the customer experience from the estimate to on-site delivery. This role represents the customer's voice in OI facilities to ensure 100% customer satisfaction on all sales orders.
Responsibilities
- Manage multiple sales orders concurrently
- Share responsibility with the O.S.R and Est. to hold a Turnover/Kick Off meeting at the point of sale
- Ensure all needed information and paperwork are complete; scope of work is clear; review the estimate and confirm values for all items; align with “Customer Ship Date” in AX
- Be the point of contact for the customer from production schedule to on-site delivery
- Provide direction and oversight to all aspects of the project team: engineering, production planning, transportation, procurement and accounting
- Prepare change order proposals in a timely manner
- Monitor progress and status from the point of sales to completion, problem solving proactively, offering technical advice, and assisting other staff to expedite assigned projects
- Identify and requisition special purchase items as required
- Communicate with the Transportation department on initial delivery needs and follow up
- Work with other project managers and the plant manager to manage the long-term schedule to minimize conflicts with operational restrictions
- Estimate projects and get quotes to sales by bid dates
- Contact vendors for pricing as needed
- Work cross-functionally with sales, inside sales, operations, and management
Requirements
- Bachelor’s degree or equivalent work experience required
- Civil Engineering preferred
- 3+ years Project Management experience
- Demonstrated ability to manage several large to small, complex projects simultaneously
- Intermediate to advanced knowledge of MS Office (Word, Excel, PowerPoint and Outlook)
- Strong organizational and communication skills
- Experience within the construction or precast concrete industry