Project Lead

About the role

Join CGI as a Project Lead and take ownership of delivering high-impact solutions while serving as a trusted partner to our clients. In this role, report directly to the Program Manager or Deputy Program Manager. You'll lead one or more small agile software delivery teams and translate client priorities into clear action, balancing delivery excellence, proactive risk management, and disciplined financial oversight.

Responsibilities

• Manage one or more small projects and be accountable for client satisfaction, delivery quality, and effective team execution.
• Operate within established account governance and CGI-required processes, ensuring deliverables meet client expectations, milestones, and applicable SLAs.
• Client Leadership & Stakeholder Management:
  • Serve as the primary point of contact for the client—building credibility, managing expectations, and ensuring the team's work stays aligned to evolving business needs.
  • Respond to questions, log and track requests, and translate priorities into actionable plans.
  • Understand the client's business, organization, and requirements; ensure solutions address client needs.
  • Maintain a project communication strategy and provide accurate, on-time status updates (including required huddles/data calls).
  • Identify and articulate risks, issues, and mitigation plans; escalate appropriately.
  • Identify potential add-on work/new opportunities and communicate them to the PM.
  • Support proposal efforts as needed (e.g., solution input, writing, reviews).
• Project Delivery, Governance, and Quality:
  • Lead day-to-day execution and ensure the team delivers quality outputs in compliance with required processes and controls.
  • Lead and organize daily activities for a small software development team (approx. 4–8 people).
  • Apply SDLC/Agile practices to plan, execute, and track work (e.g., JIRA/Confluence).
  • Ensure deliverables are produced on time, meet requirements, and are properly stored (including meeting minutes).
  • Follow account procedures and governance (e.g., PMO deliverables and required process artifacts).
  • Manage deployments in accordance with established governance procedures.
  • Meet PPQA expectations (peer reviews, routing, keeping required project information current) and address audit defects in required timeframes.
  • Maintain and update risk/issue tracking and drive continuous service/deliverable quality.

Required Qualifications

• Bachelor's degree.
• 5+ years of experience in government consulting, including at least 1 year in a client-facing project management role.
• Experience leading or coordinating day-to-day work for a small delivery team.
• Knowledge of SDLC and Agile development practices; experience using JIRA and Confluence.
• Strong functional analysis and writing skills (including executive-ready summaries/status).
• Excellent communication skills (written and verbal) and ability to manage client expectations.
• Understanding of project estimation basics and ability to support staffing/forecasting needs.
• Ability to work effectively within a team environment under tight timelines.
• Ability to travel to client site as needed.

Desired Qualifications

• Experience operating within structured delivery governance and PMO processes (including quality/compliance expectations such as PPQA, peer reviews, and audit readiness).
• Demonstrated ability to proactively identify risks/issues and drive mitigation to closure.
• Experience supporting proposal development (writing, reviews, solution input).
• Strong financial management discipline (e.g., maintaining estimates and monthly projections with high accuracy).
• Experience mentoring team members and building onboarding/training materials.
• Scrum/Agile certifications - CSM preferred.