Project Lead

About the role

At Baker Home Energy we thrive off of truly living our values - Do the Right Thing, Exemplify Our Reputation, Win Together, and Embrace Change and Growth. We’ve been helping Southern Californians power their homes and live more comfortably since 1938. Today, we provide comprehensive home energy solutions including solar and battery, heating and cooling, roofing, electrical, plumbing and other essential home services. Our continued success is built on the experience and dedication of our people and a shared commitment to quality, service, and doing the job right. We’re looking for talented people who want to grow their careers while helping us deliver the trusted service Baker customers have relied on for generations.

Responsibilities

• Facilitate fully designed and engineered projects spanning all levels of complexity, ensuring alignment with Baker processes, standards, and performance KPIs.
• Serve as the liaison between the homeowner and Engineering, translating technical information into clear, customer‑friendly communication.
• Act as the primary point of contact for customers throughout the entire project lifecycle, from contract execution through final billing, providing consistent updates on key milestones.
• Conduct a formal Project Kickoff, including a Welcome Call to confirm project scope, expectations, and estimated timelines.
• Present and explain change orders to customers when required, ensuring all changes are documented and tracked within the project management platform.
• Partner with internal teams to request and coordinate funding for lease and loan projects at the appropriate milestones to maintain project schedules.
• Interface directly with utility companies to coordinate service upgrades, interconnections, and other utility‑related project requirements.
• Oversee subcontracted work and coordinate activities between subcontractors and internal teams throughout the project duration.
• Coordinate with Field Operations and the Labor Team to schedule manpower for pre‑installation and installation‑related work.
• Actively manage project timelines and overall project volume to support monthly and annual production goals.
• Maintain accurate, complete, and timely documentation within Salesforce and related project management platforms, ensuring all assigned tasks are completed and accounted for.
• Ensure all assigned projects are kept current and accurate in the project management system.
• Perform overtime work as required to meet departmental and company operational needs.
• Keep up to and be able to understand and speak to industry related frequently asked questions.

Qualifications and Education

• High school diploma or general education degree (GED) is required; some college preferred.
• 3+ years of project coordination or management experience in solar industry.
• Years of experience may vary, based on completion of Baker Training program.
• Proven experience leading the coordination of multiple projects with success.
• Experience working in the larger construction industry is preferred.
• Proven experience provides the highest level of customer service, communicating with a variety of audiences.
• Excellent computer skills in MS Suite (Excel, Word, Outlook, Adobe Acrobat, etc.).
• PM education or certification is a plus.
• Electrical knowledge or certifications is a plus.

Technical Skills

• Electrical project complexity – Electrical (LCTI), solar, energy storage, new construction and ground mounts.
• Ability to proficiently support various types of projects.
• Aptitude for broadening electrical knowledge past solar and roofing basics.

Behavioral Skills

• Communication
• Collaboration
• Flexibility/Adaptability
• Problem Solving
• Customer Service

Benefits

• Company truck
• Fuel card
• Referral program
• Tuition reimbursement
• Health insurance
• 401(k) matching
• Paid time off
• Paid Sick Time
• Vision insurance
• Dental insurance
• Life insurance

Pay

The base pay for this position is $70,304 per year. Other rewards may include annual bonus eligibility, which is based on company and individual performance, short- and long-term incentives, and program-specific awards. Baker provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good‑faith estimate for this position. It assumes a rate based on location and