Project Director, Quantitative (Remote)

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research.

About the Business Unit

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today.

About the Role

The Project Director, Quantitative acts as a communication and relationship liaison between M3, our clients, and other teams involved in project completion. You will directly manage all aspects of each project to ensure on-time and within-budget delivery. This role is ideal for someone with experience in international online market research, specifically focused on healthcare, sampling, survey recruitment, and collaboration with project teams.

Responsibilities

• Manage international quantitative market research projects through the entire project life cycle, including client management, partner coordination, healthcare professional sample, and consumer sample.
• Work directly with various teams to set up and test survey links and redirects, prepare and send sample, conduct quality/audit checks, manage respondent inquiries and honorarium, and handle all other components of online research.
• Coordinate and lead project kickoff meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
• Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution.
• Monitor productivity and quality of data collection to produce regular updates and progress reports on project status.
• Manage study profitability by monitoring and accounting for all project costs affecting the budget.
• Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies.
• Work independently to support international teams outside of normal US business hours.

Requirements

• Bachelor's degree or equivalent work experience preferred.
• At least 5+ years’ experience in market research project management, preferably in the medical/healthcare field.
• Self-motivated with exceptional time management, organizational skills, and attention to detail.
• Well-developed analytical and problem-solving skills; ability to quickly resolve issues as they arise and proactively identify potential problems.
• Ability to work autonomously and in a team environment to meet study-specific and departmental objectives.
• Basic math skills to calculate incidence rate, response rate, honoraria amounts, profit, etc.
• Strong Microsoft Office skills (Excel, Outlook, Word) and ability to quickly learn new technologies/software.
• Exceptional written and verbal communication skills.
• Ability to manage multiple online research projects accurately and on-time in a fast-paced environment with shifting deadlines.

Benefits

• Health and Dental Insurance
• Life, Accident, and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401k Plan with Company Match
• Paid Holidays and Vacation
• Sick Days and Personal Days