Project Director, Quantitative (Remote)

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research.

About the Business Unit

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors.

Responsibilities

• Manage international quantitative market research projects through entire project life cycle including all aspects of managing clients, partners, healthcare professional sample, and consumer sample.
• Work directly with various teams to setup and test survey links and redirects, prepare and send sample, conduct quality/audit checks, managing respondent inquiries and honorarium and all other components of online research.
• Coordinate and lead project kickoff meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
• Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution.
• Monitor productivity and quality of data collection to produce regular updates and progress reports on project status.
• Manage study profitability by monitoring and accounting for all project costs affecting the budget.
• Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies.
• Work independently to support international teams outside of normal US business hours.

Requirements

• Bachelor's degree or equivalent work experience preferred.
• At least 5+ years’ experience in market research project management, preferably in the medical/healthcare field.
• Self-motivated individual with exceptional time management, organizational skills, and attention to detail.
• Well-developed analytical and problem-solving skills; ability to quickly solve problems as they present as well as proactively identify and resolve potential issues to avoid escalation.
• Ability to work autonomously and in a team environment to successfully meet study-specific and departmental objectives.
• Basic math skills and ability to calculate incidence rate, response rate, honoraria amounts, profit, etc.
• Very strong Microsoft Office skills including Excel, Outlook, and Word, and be a quick learner of new technologies/software.
• Exceptional written and verbal communication skills.
• Ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.

Benefits

• Health and Dental
• Life, Accident, and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401k Plan and Match
• Paid Holidays and Vacation
• Sick Days and Personal Day