Project Director

Position Summary

We are a leader in full-service property restoration. We work on large commercial projects as well as small residential losses. Our team, quality, and customer service is unmatched. If you want to be a part of a driven, innovative, and winning team look no further.

Key Responsibilities

• Respond to customer emergency losses with urgency (including after-hours as needed), professionalism, and ownership to secure the opportunity and position the company as the provider of choice.
• Prepare accurate, competitive estimates from thorough site inspections using industry-standard software.
• Collaborate with operations to support smooth handoffs, job starts, and scope alignment and supplements that contain proper approvals and documentation.
• Provide the customer with daily project updates, resolve any issues to ensure job is completed satisfactorily and ensure payment is received timely. Work through insurance adjusters and consultants to address any concerns.
• Build and maintain long-term referral relationships with adjusters, brokers, consultants, property managers, and commercial stakeholders.
• Serve as a trusted partner by communicating clearly, responding quickly, and solving problems proactively.
• Drive new business through networking, prospecting, and strengthening the referral pipeline.
• Attend industry events (association meetings, networking groups, trade events) to create visibility and opportunities.
• Support and participate in marketing presentations, lunch-and-learns, and capability meetings.
• Consistently focus on revenue growth, customer experience, and profit performance.

Qualifications & Experience

• 3+ years of hands-on estimating experience with commercial losses.
• Ability to respond to emergency situations on nights/weekends/holidays/vacation as necessary to service our customers.
• Xactimate experience required. Experience with time & material estimating (preferred).
• Strong understanding of mitigation processes, documentation, and insurance expectations.
• Proven ability to build B2B relationships and generate repeat referral business.
• Demonstrated sales mindset: follow-up discipline, pipeline management, and growth focus.
• Comfort supporting marketing efforts (presentations, networking, customer meetings).
• Excellent organizational, time-management, and prioritization skills.
• Strong communication skills with team members, commercial clients, and insurance professionals.
• Team-oriented, accountable, and results-driven work ethic.

Compensation & Benefits

• Guaranteed base salary plus commission based on project profitability.
• Company vehicle or Auto Allowance (based on availability).
• Fuel card.
• Full-paid employee life insurance.
• Optional medical, dental, and vision insurance.
• Disability coverage.
• Pet Insurance.
• 401(k) plan.
• Generous paid time off.
• Additional tools and support to ensure your success.

Compensation is commensurate with experience and will be discussed during the first interview. If you are driven, relationship-focused, and ready to grow your career with an industry leader, apply today!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.