Project Director

About the Role

As a Project Director (PD), you will estimate mitigation and/or construction work related to fire, water, flood, mold, and other property losses across both residential and commercial properties. You will partner closely with insurance carriers, adjusters, Third Party Administrators, consultants, property managers, and owners to ensure scopes are accurate, pricing is competitive, and jobs are positioned for profitable execution. This role combines technical estimating with relationship-driven business-to-business sales and marketing.

Responsibilities

• Respond to customer emergency losses with urgency (including after-hours as needed), professionalism, and ownership to secure the opportunity and position the company as the provider of choice.
• Prepare accurate, competitive estimates from thorough site inspections using industry-standard software.
• Collaborate with operations to support smooth handoffs, job starts, and scope alignment and supplements that contain proper approvals and documentation.
• Provide the customer with daily project updates, resolve any issues to ensure the job is completed satisfactorily, and ensure payment is received timely.
• Work through insurance adjusters and consultants to address any concerns.
• Build and maintain long-term referral relationships with adjusters, brokers, consultants, property managers, and commercial stakeholders.
• Serve as a trusted partner by communicating clearly, responding quickly, and solving problems proactively.
• Drive new business through networking, prospecting, and strengthening the referral pipeline.
• Attend industry events (association meetings, networking groups, trade events) to create visibility and opportunities.
• Support and participate in marketing presentations, lunch-and-learns, and capability meetings.
• Consistently focus on revenue growth, customer experience, and profit performance.

Requirements

• 3+ years of hands-on estimating experience with commercial losses.
• Ability to respond to emergency situations on nights/weekends/holidays/vacation as necessary to service customers.
• Xactimate experience required; experience with time & material estimating preferred.
• Strong understanding of mitigation processes, documentation, and insurance expectations.
• Proven ability to build B2B relationships and generate repeat referral business.
• Demonstrated sales mindset: follow-up discipline, pipeline management, and growth focus.
• Comfort supporting marketing efforts (presentations, networking, customer meetings).
• Excellent organizational, time-management, and prioritization skills.
• Strong communication skills with team members, commercial clients, and insurance professionals.
• Team-oriented, accountable, and results-driven work ethic.

Benefits

• Guaranteed base salary plus commission based on project profitability.
• Company vehicle or auto allowance (based on availability).
• Fuel card.
• Laptop and smartphone.
• Fully paid employee life insurance.
• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Generous paid time off.
• Additional tools and support to ensure your success.

Compensation is commensurate with experience and will be discussed during the first interview.