Project Director

Key Responsibilities

• Through onsite inspections, digital images, sketches and documentation, develop detailed and accurate scopes of work in Xactimate.
• Validate scopes of work with insurance adjusters, consultants, TPA's and property owners/managers to ensure project alignment before work is started.
• Ensure all projects adhere to proper building codes, industry standards, guidelines, and safety protocols.
• Collaborate with Project Managers to handoff jobs for production, create budgets, set schedules, and identify labor strategies.
• Support Project Manager to resolve scope discrepancies and customer concerns; ensure project documentation.

Sales & Revenue

• Cultivate relationships with, and serve as the primary point of contact, for customers, insurance companies, and referral partners throughout the project.
• Achieve assigned revenue target by converting leads from opportunities into active projects through quick communication, timely estimating, follow-up, and negotiation.
• Support sales teams with operational insights, client networking, trade events and industry associations.
• Properly utilize Salesforce and ensure data integrity on leads, estimates, activities, project progress, and project assignment.

Financial Ownership

• Establish payment terms, manage draws, deductibles, progress billing, final billing, and expeditious collections; adhere to ATI standards.
• Own the financial performance of the project including margin, budget and costs.
• Review all supplements, change orders, and modifications to project scopes for accuracy and profitability impacts.

Other

• Respond to ATI team members and clients beyond standard work hours, for emergency response.
• Perform work in an office, in the field, and jobsites: travel will be required.

Education And Experience

• High school diploma or equivalent required.
• Bachelor's degree in business, management, construction management or related field is preferred.
• 3-5 years restoration or construction experience.
• 2-3 years experience as an Estimator or Project Manager with experience in water, fire, mold or reconstruction.
• Familiarity with mitigation, environmental services, reconstruction, industry practices.

Preferred Certifications

• IICRC Certifications (all levels)
• Xactimate Certification
• T&M Platforms
• OSHA/Environmental Certifications

Competencies

• Ethics & Integrity- Demonstrate high professional standards aligned with ATI core values.
• Communication Excellence- Clear, direct, prompt and thorough communicator.
• Estimating Proficiency- Competent estimating and analytical skills; working knowledge of Xactimate.
• Detail Oriented- Maintain accuracy and thoroughness by tracking project details, documentation, and timelines of project.
• Time Management- Effective in managing time, prioritization, and multi-tasking between active projects, new projects, and prospecting opportunities simultaneously.
• Financial & Business Acumen- Strong understanding of project budgeting, margins, billing, collections, and driving revenue and profitability.
• Relationship Management- Strong ability to build trust and foster relationships.
• Customer Focused- Demonstrate compassion and empathy with impacted property owners.
• Problem Solving- Use sound judgement to constructively resolve conflicts, identify solutions, and adapt to change.