Project Coordinator/Workforce Development (NonProfit) San Francisco, CA

About the role

Be the face of AHRC NYC in the San Francisco region, representing the agency to all stakeholders and discovering new opportunities for potential partnerships.

Responsibilities

• Day-to-day supervision of supported employees, including scheduling, timesheets, communication with staff, and general troubleshooting
• Provide a high level of dedicated customer service to assigned contracts and maintain positive working relationships with the goal of expanding existing contracts
• Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC to problem-solve and implement action steps when issues arise
• Develop and present training materials for contract customers and program participants
• Coach and instruct staff as needed
• Reinforce site standards as determined by each contract customer
• Provide on-site support to program employees and fill in for employee support staff when necessary

Requirements

• Two years of customer service & project coordination experience
• Experience in special education, working with people who are neuro-divergent, have intellectual/developmental disabilities is highly desirable
• Excellent verbal and written communication skills
• Must be highly motivated and have the ability to take charge
• WA Driver’s License preferred
• Some HR and/or training experience is a plus
• Compassion, curiosity, creativity, and optimism required