Project Coordinator - Security

About Us Thrive delivers upon the promise of technology by enabling our clients' digital transformation journeys with best practices on an AI, cybersecurity and cloud focused NextGen managed services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first mindset—and it's what truly sets us apart. Thrive is built for people who want more than a weekday routine. If you're hungry to grow, eager to tackle new challenges and ready to drive real impact in a rapidly expanding environment, then welcome to THRIVE! Position Overview The Project Coordinator - Security, supports the successful delivery of customer technology and security projects. This is an early-career project coordination role working closely with Project Managers, Engineers, Consultants, Account Managers, and customers. The Project Coordinator is the main point of contact for customers for the duration of the project and will need to drive the project to success through clear expectation setting, task management, and status updates. A Project Coordinator will communicate with and organize internal Thrive resources. The ideal candidate is highly organized, comfortable working in a fast-paced environment, and interested in developing a career in IT project management, cybersecurity, or managed services. Requirements Create and maintain project schedules, task lists, and project documentationTrack project milestones, deadlines, dependencies, and open itemsCoordinate meetings with customers, engineers, consultants, and internal teamsPrepare agendas, meeting notes, and project status updatesFollow up with project team members to ensure assigned tasks stay on scheduleMaintain accurate project information within Thrive's project management systemsCommunicate project updates and action items to internal and external stakeholdersHelp identify potential delays or issues and escalate them to the Project ManagerAssist with customer onboarding and transitions to Thrive managed servicesSupport project closeout activities and ensure required documentation is completedWork with Account Managers, Engineers, Consultants, and other teams to keep projects moving forwardLearn and develop an understanding of Thrive's technology and security services Basic Qualifications 1-2 years of experience in project coordination, customer service, operations, IT support, professional services, or a related fieldStrong organizational and time-management skillsExcellent written and verbal communication skillsStrong attention to detail and follow-throughComfortable managing multiple priorities and deadlinesAbility to work effectively with both technical and non-technical individualsProficiency with Microsoft OfficeAbility and willingness to learn new technology and project management toolsInterest in IT, cybersecurity, cloud technology, or managed service Technical Knowledge A basic understanding of technology concepts is preferred, but deep technical expertise is not required. Exposure to any of the following is a plus: Microsoft 365 / Office 365Microsoft AzureNetworkingCybersecurityDisaster recoveryBackup technologiesCloud computingMicrosoft ServerManaged IT services Preferred Qualifications Previous experience working for an MSP, technology company, professional services organization, or IT departmentExperience coordinating projects, implementations, or customer engagementsExperience using project management or ticketing platformsCompTIA, Microsoft, or other technology certificationBachelor's degree or equivalent relevant experience Over time, this role provides an opportunity to grow into Project Manager responsibilities as your technical and project management skills develop.