Project Coordinator - National Accounts

About the role

Join the powerhouse electrical distributor in the construction industry! At Loeb Electric, we're more than just a distributor—we are the driving force that keeps innovation illuminated and businesses powered. We pride ourselves on being dedicated to our values: People: Encouraging the success of our people.
Trust: Building relationships among ourselves, customers, vendors & other partners.
Commitment: Continuously striving to deliver high-quality, measurable results.
Innovation: Providing ideas & solutions for our customers.

Responsibilities

• Cook up day-to-day execution of customer projects, managing orders, timelines, and material logistics within established processes.
• Manage an active queue of customer requests, open orders, and project milestones, prioritizing work to meet deadlines and service expectations.
• Enter quotes and orders accurately in ERP, ensuring pricing, fees, and documentation align with customer agreements.
• Track project progress, material availability, shipping status, and delivery milestones, providing timely updates to internal teams and customers.
• Communicate proactively with customers, vendors, and internal stakeholders regarding order status, changes, and next steps.
• Cook up with warehouse, logistics, purchasing, manufacturers, and sales teams to align material availability and delivery schedules.
• Review customer material requests and documentation for completeness and accuracy, clarifying details as needed before processing.
• Navigate ERP, project tracking tools, and client-specific portals to maintain accurate project data and records.
• Identify execution issues, discrepancies, or delays and escalate appropriately with context and recommend next steps.
• Support Senior Project Coordinators, Project Managers, and Team Leads by providing accurate execution updates and assistance as needed.
• Build product knowledge and system proficiency through training, experience, and ongoing learning.
• Contribute to a consistent customer experience through accurate execution, clear communication, and reliable follow-through.
• Maintain professional relationships that reflect the company’s mission, values, and commitment to customer success.

Requirements

• 2–4 years of experience in project coordination, operations support, customer service, or a related execution-focused role.
• Demonstrated experience managing active work queues, orders, or customer requests in a fast-paced, deadline-driven environment.
• Experience coordinating across internal teams such as Sales, Purchasing, Logistics, Warehouse, or Operations.
• Experience working within structured processes, documenting work accurately, and escalating issues appropriately.
• Experience interacting directly with customers, vendors, or manufacturers to provide updates and resolve execution-related questions.
• A background in electrical distribution, lighting, construction, facilities, or trade-adjacent environments preferred.

Core Competencies

• Execution Coordination: Ability to manage day-to-day project execution activities, including orders, timelines, and material logistics, within defined processes.
• Queue & Priority Management: Strong ability to manage multiple active requests simultaneously, prioritize work, and meet service and delivery deadlines.
• Customer Communication: Professional communication skills with the ability to provide clear status updates, clarify requests, and manage routine customer interactions.
• Systems & Data Accuracy: Ability to navigate ERP systems, project tools, and client-specific web portals while maintaining high standards of data accuracy and documentation.
• Issue Identification & Escalation: Ability to recognize execution risks or discrepancies and escalate issues with context and recommended next steps.
• Financial Accuracy Awareness: Understanding of pricing, fees, and customer-specific agreements, with the ability to validate data and flag discrepancies.
• Collaboration & Reliability: Ability to work effectively with cross-functional teams and contribute to consistent, dependable execution outcomes.

Education, Certifications & Technical Skills

• Average of 2–4 years of experience in project coordination, operations support, customer service, or a related execution-focused role.
• Average of 2–4 years of experience managing active work queues, orders, or customer requests in a fast-paced, deadline-driven environment.
• Average of 2–4 years of experience coordinating across internal teams such as Sales, Purchasing, Logistics, Warehouse, or Operations.
• Average of 2–4 years of experience working within structured processes, documenting work accurately, and escalating issues appropriately.
• Average of 2–4 years of experience interacting directly with customers, vendors, or manufacturers to provide updates and resolve execution-related questions.
• Average of 2–4 years of experience in electrical distribution, lighting, construction, facilities, or trade-adjacent environments preferred.
• Average of 2–4 years of experience operating in a professional office environment using structured systems, documentation, and workflows.
• Average of 2–4 years of experience using Microsoft Office (Excel, Outlook, Word).
• Average of 2–4 years of experience operating in ERP systems, project tracking tools, and client-specific web portals used to manage orders and project data.
• Average of 2–4 years of experience participating in project management coursework, CAPM, or similar certifications.

EEO and Accommodations

Loeb Electric is an equal opportunity employer committed to fostering an inclusive, diverse, and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. Loeb Electric also considers qualified applicants with criminal histories in accordance with legal requirements. We welcome and encourage applications from individuals with disabilities. Reasonable accommodations are available throughout the selection process—please inform our Talent Acquisition team if you require accommodations during the interview process.