Project Coordinator I

About the role

The Project Coordinator supports the successful execution of Corporate Digital Assets (CDA) projects by coordinating schedules, tracking activities, and maintaining organized project documentation. This role partners closely with Business Analysts, technical teams, and other stakeholders to keep work clear, current, and moving forward. The Project Coordinator helps ensure details are organized, communications are clear, and project activities remain on track. The Project Coordinator may also support other initiatives across the broader Information Systems & Infrastructure Operations portfolio as business needs require. This role is designed for an organized, detail-oriented, and proactive individual building foundational project delivery skills.

Responsibilities

• Project Administration & Coordination
  • Support project planning by maintaining schedules, timelines, deliverables, and project trackers.
  • Assist with coordinating tasks, follow-ups, and documentation across active project workstreams.
  • Track action items, owners, due dates, and completion status to support timely execution.
  • Keep project artifacts organized, current, and accessible to appropriate project team members.
  • Support broader IS Ops portfolio work when assigned, using the same coordination discipline.
• Meeting & Communication Support
  • Schedule project meetings, working sessions, and stakeholder check-ins.
  • Prepare agendas, collect inputs, and ensure meeting materials are ready before discussions.
  • Capture concise notes, key decisions, action items, owners, and next steps during meetings.
  • Distribute meeting summaries and follow up on commitments to help maintain project momentum.
  • Communicate updates professionally and clearly across business and technical audiences.
• Tracking, Reporting & Documentation
  • Update artifacts such as project plans, status reports, decision logs, risk logs, and dependency trackers.
  • Assist with preparing project status updates for stakeholders, leaders, and delivery teams.
  • Monitor approaching deadlines and identify overdue items requiring follow-up or escalation.
  • Maintain accurate records that support delivery transparency, accountability, and continuity.
  • Help ensure project documentation reflects current scope, timing, status, and next steps.
• Risk, Issue, & Dependency Coordination
  • Identify potential blockers, open questions, or missing information and raise them promptly.
  • Support tracking of project risks, issues, decisions, and cross-team dependencies.
  • Follow up with assigned owners to confirm progress on mitigation actions and next steps.
  • Escalate concerns to leaders or senior team members when timelines may be impacted.
• Process & Learning Development
  • Learn and apply Information Systems project management standards, templates, and operating rhythms.
  • Support consistent project coordination practices across assigned initiatives.
  • Contribute suggestions to improve status tracking, meeting discipline, and documentation quality.
  • Seek feedback and demonstrate steady growth toward increased project coordination ownership.

Requirements

• 0–2 years of experience in project coordination, administration, operations, customer support, business support, or a related field.
• Strong follow-through and commitment to completing assigned work accurately and on time.

Qualifications

• Exposure to Information Systems, IT, Salesforce, Corporate Digital Assets, or technical project environments.
• Basic understanding of project lifecycles, project management methodologies, or project coordination activities such as task tracking, meeting coordination, and status reporting.
• Familiarity with project tracking tools such as Jira, Confluence, Trello, Asana, etc.
• Experience supporting technical, operational, or business initiatives.
• Experience supporting cross-functional teams, internal stakeholders, or operational improvement efforts.
• Associate or bachelor degree in Business, Information Systems, Communications, or a related field.

About Waystar

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Benefits

• Competitive total rewards (base salary + bonus, if applicable).
• Customizable benefits package (3 medical plans with Health Savings Account company match).
• Generous paid time off for non-exempt team members: 3 weeks + 13 paid holidays, including 2 personal floating holidays. Flexible time off for exempt team members + 13 paid holidays.
• Paid parental leave (including maternity + paternity leave).
• Education assistance opportunities and free LinkedIn Learning access.
• Free mental health and family planning programs, including adoption assistance and fertility support.
• 401(K) program with company match.
• Pet insurance.
• Employee resource groups.

Full-time position.