Project Coordinator - Hybrid

Purpose of the Role

This contingent worker will provide hands-on project coordination and execution support for Talent Management initiatives. They will operate as a project coordinator + business support partner, helping ensure talent programs are delivered on time, documented, and well-coordinated across stakeholders.

Basic Function

This position is responsible for providing technical and operational support to departments, divisions or enterprise areas. Perform tasks include developing and managing projects; develop and facilitate training; writing system functionality; testing new development; and maintaining project plans, issue logs, and status reports. Also lead or participating in the project meetings and workgroups with multiple, simultaneous projects. Manage the relationship between ITG and internal/external client organization in business and technical environments.

Essential Functions

• Develop and manage small to medium complex projects including project planning, issue logs, reports and documentation.
• Support and participate in large projects.
• Develop system functionality documentation and test new functionalities.
• Update and maintain departmental procedure manuals and various program specific manuals.
• Respond to technical questions from staff.
• Lead and/or participate in project meetings and workgroups. Schedule and coordinate meetings and workgroups.
• Gather critical and/or sensitive data and disseminate it appropriately based on the overall project need and sensitivity.
• Develop and manage relationships with ITG and internal/external client organizations within business and technical environments. Develops thorough understanding of client's organizations and ITG division and technologies.
• Communicate and interact effectively and professionally with co-workers, management, customers, etc.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

Job Requirements

• Bachelor and 2 years of business, training or project management experience OR 6 years of business, training, or project management experience.
• Experience in the development of training materials.
• Experience writing process requirements, testing and life cycle through implementation.
• Clear and concise interpersonal, verbal and written communication skills.
• PC proficiency to include Word, Excel, and PowerPoint.
• Ability to work with all levels of the organization.

Must-Have Skills

Project Skills

• Ability to manage structured timelines and deliverables
• Experience with project tracking tools (Excel, Smartsheet, MS Project, etc.)
• Comfort juggling multiple priorities

Talent / HR Exposure (Highly Important)

• Experience supporting HR, L&D, or Talent Management processes
• Familiarity with:
  • Performance cycles
  • Talent calibration
  • Succession or workforce planning

Communication & Facilitation

• Strong written and verbal communication
• Confident facilitator for:
  • Meetings
  • Stakeholder sessions
  • Training delivery

Technical & Analytical Ability

• Advanced Excel and PowerPoint
• Ability to interpret HR data and summarize insights
• Experience with HR systems (Workday) is a plus

Preferred Job Requirements

• Bachelor Degree in Business, Health Care Administration or Marketing.
• Knowledge of managed care/insurance operations.
• Knowledge of sales and marketing databases and operations.
• Experience with technical training.

Ideal Background

Look for candidates such as:

• HR Project Coordinator / HR Program Coordinator
• Talent Operations Specialist
• HRBP Coordinator / HR Generalist (with project exposure)
• Learning & Development Coordinator (with program/project work)