Project Coordinator

About the role

The Project Coordinator - Ministry Support owns the front door of MarComm. This role makes the support Run-of-Business process work—catching every request, routing it correctly, and ensuring nothing falls through the cracks of the intake-to-delivery system.

Responsibilities

• Request Intake & Routing
• Own the request intake queue, every request, every day, no exceptions.
• Triage incoming work against the prioritization framework.
• Route complete requests to the right Project Manager; return incomplete requests to the partner.
• Flag pattern requests (duplicate, off-strategy, low-impact) to the Operations Director.
• Process Ownership
• Run the daily rhythm of the Ministry Support workflow.
• Maintain request logs, status snapshots, and weekly intake reporting.
• Monitor cycle times and flag bottlenecks.
• Cookordination tightly with the Campus Experience Specialist on partner communications.
• System Support & Continuous Improvement
• Keep the project management tool clean, current, and trusted.
• Support the Operations Director with reporting, dashboards, and audit preparation.
• Contribute to process documentation; teach the system to new partners and team members.
• Suggest one process improvement every month.

Qualifications

• 2–3+ years of experience in project coordination, operations support, or administrative project work.
• Self-starter who takes ownership, solves problems independently, and brings solutions to leadership.
• Adaptable and resilient in a fast-paced ministry environment with shifting priorities.
• Proactive contributor who generates ideas, takes initiative, and follows through with excellence.
• High standards for quality, organization, and attention to detail.
• Comfortable using project management tools, spreadsheets, forms, and AI to improve efficiency and reporting.
• Strong written communicator who can turn ambiguous requests into clear, actionable plans.
• Service-oriented team player who works well with ministry partners.
• Passion for the local church and a desire to grow in ministry operations.

What We're Looking For

• Engaged member of Southeast Christian Church, or willing to become one.
• Models staff values: Honor, Care, Accountability, Grit, Authenticity, Humility, and Fun.
• Lives out staff expectations of groups, inviting, serving, worship, and giving.
• Agree with the Statement of Faith, submit to the leadership established by the church, and lives out our church Mantras in tangible ways.