Project Coordinator

About the role

As a Project Coordinator, you will be responsible for cross-functional coordination, communication, and processes to ensure that project execution stays on track and projects are delivered on time and produce the desired results. You will serve as the day-to-day point of contact for Account Services, ushering project tasks through the project life cycle and communicating effectively with the cross-functional team. Pharma or healthcare industry experience is preferred.

Snow’s business is centered around the patient journey. You must be open, compassionate, and sensitive to the unique life experiences of patients and caregivers, incorporating their perspectives into the strategies and solutions provided to clients.

The role involves handling personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. You will be required to complete and adhere to training on Snow Policies and Procedures, HIPAA (Privacy Rule, Security Rule, and Sunshine Act reporting), Adverse Event (AE) Reporting, privacy and data security, and FDA/FTC promotional requirements for pharmaceuticals.

Responsibilities

• Partner with brand teams and Shared Services to review job scopes and timelines.
• Review project requests for details and necessary assets.
• Track projects through their life cycle, ensuring tasks are completed on schedule and meet Snow standards and client expectations.
• Maintain documentation and communicate status updates to brand teams.
• Develop a working knowledge of all available tools and ensure accurate, up-to-date work-related files.
• Champion processes and best practices, ensuring adherence to proper workflows.
• Schedule meetings as needed and assign the right people to attend internal and external meetings.
• Take notes in meetings and consolidate major action items for team review.
• Keep Directors and Account teams updated on project flow and any obstacles or issues.
• Build and maintain projects using project management software.
• Perform additional duties consistent with the role as needed.

Requirements

• Bachelor’s degree from a four-year college or university; 1+ year of related experience and/or training preferred.
• 1+ years of integrated project management experience, preferably in healthcare or a comparable industry.
• Valid driver’s license; passport may be necessary in some instances.

Skills

• Exceptional organizational skills and ability to track varied projects in a fast-paced environment.
• Experience with cloud-based project management and workflow tools (e.g., Smartsheet, Teamwork, Hive).
• Proficiency in Microsoft Office Suite.
• Comfortable dealing with ambiguity.
• Strong written and verbal communication skills.
• Ad agency experience in project or workflow management is a plus.
• Proactive, can-do attitude with a willingness to learn.
• Ability to build trust and maintain effective relationships.
• Problem-solving and influencing skills.
• Ability to prioritize, multitask, and manage schedules in a workflow system.

Physical Demands

• Regularly required to stand, walk, sit, use hands, reach with hands and arms, talk, and hear.
• Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
• Requires close vision, color vision, and ability to adjust focus.
• Must be able to operate a motor vehicle.

Work Environment

The work environment is typically moderate in noise level with no or very limited exposure to physical risk. Omnicom requires employees to work in the office for a minimum of three days a week, with potential for additional in-office days as directed.