Project Coordinator

About the Role

Pronto is looking for a highly organized and adaptable Project Coordinator to own scheduling and logistics across all customer sites. This person will be the central point of coordination for operators, field technicians, and site visits—building and maintaining schedules, arranging all employee travel, and keeping projects staffed correctly even as priorities shift and last‑minute changes arise. The role also handles expense reporting for project‑related travel, working closely with the Director of Program Management and the broader project team to ensure every site visit runs smoothly from planning through completion. This is a critical, high‑visibility role that is integral to the project team, directly responsible for making sure the right people are in the right place at the right time.

Responsibilities

• Build, update, and manage master schedules and site visits for operators and field technicians, matching personnel based on skills, availability, and project requirements.
• Respond rapidly to last‑minute scheduling changes, cancellations, and urgent requests while proactively flagging conflicts and staffing risks to leadership.
• Book and manage end‑to‑end travel arrangements (flights, lodging, ground transport) aligned with company policies and budgets, adjusting quickly to itinerary changes.
• Prepare, submit, and track accurate expense reports and travel cost documentation, reconciling expenses against project budgets.
• Serve as the main liaison for field staff and project stakeholders to communicate updates clearly, maintain project records, and identify process improvements.

Requirements

• 2+ years of experience in scheduling, dispatch, project, or travel coordination, ideally supporting field service or technical operations.

Qualifications

• Exceptional organization and prioritization skills to manage competing tasks and adapt under real‑time, fast‑paced pressure.
• Strong written and verbal communication skills with a focus on clear, timely stakeholder communication and proactive problem‑solving.
• High attention to detail, accuracy in expense tracking, and reliable follow‑through.

Skills

• Proficiency with scheduling tools, spreadsheets, travel booking platforms, and expense management systems.

Benefits

• Medical, Dental, Vision, Disability, and Life Insurance
• Flexible Spending Account / Health Savings Account Options
• 401(k) and equity awards
• Sick Time, Unlimited Flexible Time Off, and Paid Holidays
• Paid Parental Leave
• Pre‑Tax Commuter Benefit Plan
• Team lunch in the SoMa office every Tuesday and Thursday

Pay

Base salary range: $70,000 – $95,000 per year. Compensation is determined individually and may vary based on experience, skills, and qualifications. Base salary is part of a total rewards package that may include equity awards.

Schedule

This role is based in the San Francisco office and requires on‑site work five days a week.