Project Coordinator

About Us

Professional Packaging Systems (Pro Pac) is looking for individuals who have a strong professional ethic, are passionate about innovating for positive change, and are collaborative team players. We have been in business for over 50 years. Our success is due to a culture created by our founder that embodies these principles: our employees are our most important asset, we stand by our word, and our customer’s needs are our number one priority.

Founded in 1971, Pro Pac brings deep knowledge and expertise to provide the best packaging solutions for customers across industries including e-commerce, retail and wholesale food, snack, beverage, specialty manufacturing, fresh produce, hobby and craft, automotive, electronics, pet, and cosmetics. We are headquartered in Grand Prairie, Texas, with regional sales branches and contract packaging/fulfillment operations across Texas, North Carolina, and Kansas.

Responsibilities

• Operations Planning & Order Management (Primary Focus)
  • Plan, coordinate, and manage customer orders and production workflows from entry through delivery and billing.
  • Develop and maintain production schedules aligned with customer demand, capacity, and timelines.
  • Review and process orders, ensuring accuracy in pricing, terms, and requirements.
  • Track order and project progress, ensuring deadlines, milestones, and deliverables are met.
  • Maintain accurate work-in-progress (WIP) tracking and support timely billing and reconciliation.
  • Coordinate closely with production, sales, and internal teams to ensure seamless execution.
  • Monitor workflows, identify bottlenecks, and proactively resolve issues impacting delivery.
  • Maintain accurate data across internal systems to support planning and reporting.
  • Support quoting and pricing activities as needed to align planning with customer requirements.
• Operational Communication & Execution
  • Serve as a central point of coordination between customers, production, sales, and internal departments.
  • Provide timely updates on order status, production schedules, risks, and delays.
  • Resolve discrepancies, customer concerns, and operational issues efficiently.
  • Ensure all documentation and communication are accurate, complete, and aligned across teams.
• Continuous Improvement & Reporting
  • Analyze workflows, production data, and order trends to improve planning accuracy and efficiency.
  • Generate and review operational reports (daily, weekly, monthly).
  • Support inventory reconciliation and operational audits.
  • Contribute to process improvements focused on scalability, accuracy, and throughput.

Requirements

• Education
  • College diploma or coursework in Business, Supply Chain, Operations, or related field preferred. Equivalent experience will be considered.
• Experience
  • 2-5 years of experience in operations, project coordination, production planning, or manufacturing environment.
  • Experience in packaging or consumer goods industry is strongly preferred.
  • Experience with ERP, CRM, or inventory management systems required.
• Skills & Competencies
  • Strong operational mindset with focus on process efficiency and execution.
  • Advanced organizational and multitasking skills.
  • High attention to detail and data accuracy.
  • Strong analytical and problem-solving abilities.
  • Ability to manage multiple priorities in a deadline-driven environment.
  • Proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUP, formulas).
  • Ability to work cross-functionally with production, sales, and leadership teams.
  • Self-starter with strong accountability and follow-through.
  • Experience with project management or collaboration tools is a plus.
• Language
  • Fluent in English (written and verbal).
  • Spanish is a plus.

Work Environment

• Office-based, climate-controlled environment with frequent interaction with production teams.
• Fast-paced, operations-driven environment with time-sensitive deliverables.
• Occasional physical activity may be required (e.g., inventory checks).

Why Join Us

• Play a critical role in driving operational efficiency and project success.
• High-impact position with visibility across production and leadership teams.
• Opportunity to grow into advanced operations, planning, or project management roles.
• Collaborative and results-driven team environment.
• In-office position.