Project Coordinator

Responsibilities

• Track ship dates and shipments to delivery; communicates with customers regarding updates
• Maintain CRM database with bid and project information
• Plan and Specifications
• Collaborate regularly with Parts, Service and Accounting (invoicing coordination); prepare reports regularly
• Generate POs and assist Sales leaders track project status to ensure all is on schedule and nothing is missed, and file freight claims
• Communicate effectively with team members, customers and factories concerning details of project
• Warranty administration:
• Order service parts
• Pursue reimbursements
• Pursue order acknowledgement
• Track shipment from factory
• Manage receipt and distribution of all closeout materials to customers:
• Installation operation and maintenance manuals – IOMs
• Warranty
• Spare parts
• Startup reports
• Assist with distribution and receipt of submittals
• Generate, interpret and print reports and other materials
• Fax, copy, enter data/orders and provide other clerical support to sales team

Requirements

• Associate’s Degree in business or related field and 3+ years’ experience in customer service, project coordination or administrative role; or 5-7 years’ equivalent combination of education and experience
• Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects
• Strong PC skills in Microsoft Office 2007 including Word, Excel, PowerPoint, and Outlook
• HVAC, mechanical contracting, engineering or construction industry experience a plus

Skills/Abilities

• Strategic Skills
• Operating Skills
• Behavior Skills
• Personal and Interpersonal Skills