Project Coordinator

About the role

Join the powerhouse electrical distributor in the construction industry! At Loeb Electric, we're more than just a distributor—we are the driving force that keeps innovation illuminated and businesses powered. We pride ourselves on being dedicated to our values: People: Encouraging the success of our people.
Trust: Building relationships among ourselves, customers, vendors & other partners.
Commitment: Continuously striving to deliver high-quality, measurable results.
Innovation: Providing ideas & solutions for our customers.

Responsibilities

• Cook up day-to-day execution of customer projects, managing orders, timelines, and material logistics within established processes.
• Manage an active queue of customer requests, open orders, and project milestones, prioritizing work to meet deadlines and service expectations.
• Enter quotes and orders accurately in ERP, ensuring pricing, fees, and documentation align with customer agreements.
• Track project progress, material availability, shipping status, and delivery milestones, providing timely updates to internal teams and customers.
• Communicate proactively with customers, vendors, and internal stakeholders regarding order status, changes, and next steps.
• Cook up with warehouse, logistics, purchasing, manufacturers, and sales teams to align material availability and delivery schedules.
• Review customer material requests and documentation for completeness and accuracy, clarifying details as needed before processing.
• Navigate ERP, project tracking tools, and client-specific portals to maintain accurate project data and records.
• Identify execution issues, discrepancies, or delays and escalate appropriately with context and recommend next steps.
• Support Senior Project Coordinators, Project Managers, and Team Leads by providing accurate execution updates and assistance as needed.
• Build product knowledge and system proficiency through training, experience, and ongoing learning.
• Contribute to a consistent customer experience through accurate execution, clear communication, and reliable follow-through.
• Maintain professional relationships that reflect the company’s mission, values, and commitment to customer success.

Requirements

• 2–4 years of experience in project coordination, operations support, customer service, or a related execution-focused role.
• Demonstrated experience managing active work queues, orders, or customer requests in a fast-paced, deadline-driven environment.
• Experience coordinating across internal teams such as Sales, Purchasing, Logistics, Warehouse, or Operations.
• Experience working within structured processes, documenting work accurately, and escalating issues appropriately.
• Experience interacting directly with customers, vendors, or manufacturers to provide updates and resolve execution-related questions.
• A background in electrical distribution, lighting, construction, facilities, or trade-adjacent environments preferred.

Core Competencies

• Execution Coordination: Ability to manage day-to-day project execution activities, including orders, timelines, and material logistics, within defined processes.
• Queue & Priority Management: Strong ability to manage multiple active requests simultaneously, prioritize work, and meet service and delivery deadlines.
• Customer Communication: Professional communication skills with the ability to provide clear status updates, clarify requests, and manage routine customer interactions.
• Systems & Data Accuracy: Ability to navigate ERP systems, project tools, and client-specific web portals while maintaining high standards of data accuracy and documentation.
• Issue Identification & Escalation: Ability to recognize execution risks or discrepancies and escalate issues with context and recommended next steps.
• Financial Accuracy Awareness: Understanding of pricing, fees, and customer-specific agreements, with the ability to validate data and flag discrepancies.
• Collaboration & Reliability: Ability to work effectively with cross-functional teams and contribute to consistent, dependable execution outcomes.

Education, Certifications & Technical Skills

• Average: Associate or Bachelor’s degree in Business, Operations, Construction Management, Supply Chain, or a related field.
• Electrical trade experience, construction experience, or field-based industry experience is valued and may strengthen execution judgment.
• Proven experience operating in a professional office environment using structured systems, documentation, and workflows.
• Proficiency with Microsoft Office (Excel, Outlook, Word).
• Working knowledge of ERP systems, project tracking tools, and client-specific web portals used to manage orders and project data.
• Exposure to project management coursework, CAPM, or similar certifications is a plus.

Essential Job Functions

• Lifting/Carrying: Occasionally required to lift and carry office materials, files, or supplies weighing up to 20 pounds.
• Sitting/Standing/Walking: Prolonged periods of sitting at a desk using a computer; occasional standing, walking, or moving between departments.
• Reaching/Handling: Regular reaching, grasping, and handling of office materials; frequent use of hands and fingers for keyboarding, writing, and operating office equipment.
• Vision: Specific vision abilities include close vision and the ability to adjust focus, necessary for reading documents, using a computer, and reviewing order details.
• Hearing/Speaking: Ability to communicate clearly and effectively in person, by phone, and in virtual meetings with customers and team members.
• Environmental Conditions: Work performed primarily in a professional office environment; occasional exposure to warehouse or other company facilities.