Project Coordinator

About the role

We are seeking an experienced Project Coordinator/Analyst to support the Technical Project Managers in driving day-to-day project execution. This role is highly hands-on with Jira and Confluence administration, reporting, and coordination activities, ensuring the project team has accurate, timely, and well-organized information to make decisions and keep implementations on track.

Responsibilities

• Jira & Confluence Administration
  • Set up, configure, and maintain Jira projects, boards (Scrum/Kanban), workflows, issue types, custom fields, and permission schemes for the project team
  • Create and maintain Confluence spaces, pages, templates, and project documentation repositories
  • Ensure data integrity within Jira — clean up duplicate/stale tickets, enforce naming conventions, manage backlog grooming support
  • Manage user access, roles, and project configurations in collaboration with IT/Jira admins
  • Troubleshoot day-to-day Jira/Confluence issues for project team members
• Project Coordination
  • Support the Project Manager with scheduling, meeting coordination, agenda preparation, and minute-taking
  • Track action items and follow up with task owners to ensure on-time completion
  • Assist with resource tracking, timeline updates, and dependency management
  • Coordinate cross-functional communication between technical teams, business stakeholders, and client representatives
  • Support change management and UAT coordination activities as needed
  • Assist with onboarding new team members to project tools and processes

Educational Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field or equivalent experience
• Advanced degree (MBA or Master’s) is preferred

Required Skills and Experience

• 3+ years of experience as a Project Coordinator, PMO Analyst, or similar role, ideally supporting technology implementation projects
• Hands-on expertise administering and configuring Jira (workflows, boards, custom fields, permissions, JQL)
• Strong working knowledge of Confluence (space/page setup, templates, documentation structure)
• Proven ability to build reports and dashboards directly from Jira (native reporting, JQL filters, gadgets)
• Advanced PowerPoint skills — ability to turn raw data into clear, polished, stakeholder-ready presentations
• Solid understanding of project management fundamentals (timelines, RAID logs, status reporting, milestone tracking)
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced, client-facing consulting environment
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

Preferred Skills

• Experience working with utilities clients or in the utilities/energy industry (e.g., AMI, GIS, OMS, ADMS, CIS implementations)
• Familiarity with Atlassian ecosystem tools beyond Jira/Confluence (e.g., Jira Service Management, Advanced Roadmaps, Confluence macros/automation)
• Exposure to Agile/Scrum methodologies; Certified ScrumMaster (CSM) or similar certification
• CAPM or PMP certification (or actively pursuing)
• Experience supporting SaaS/ERP/CIS technology implementations (e.g., Oracle, SAP, Salesforce, or utility-specific platforms)
• Familiarity with SharePoint, Smartsheet, or MS Project
• Experience working within a management consulting environment, including client-facing responsibilities
• Basic understanding of change management principles (e.g., Prosci/ADKAR)

Pay

$70,000 – $85,000 DOE

Benefits

• Health & Well-being
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
• Peace of Mind
  • Disability Insurance (STD/LTD)
  • Flexible Spending Account
  • Health Savings Account
  • Basic Life/AD&D
  • 401(k) plan
• Work/Life Balance
  • Paid Time Off
  • Company Holidays
  • Leave of Absence
  • Remote work and Flexible Work Schedules (for qualified positions)
• Additional Perks
  • Employee Referral Program
  • Professional Development
  • Charitable Contribution Match