Project Coordinator

Why Work With Us?

We’re committed to your success, personally and professionally. You’ll have access to:

• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

About the Role

The Project Coordinator works closely with the Project Management team, and provides basic customer service, organization, inside support, preparation of standard reporting, tracking all orders to ensure they are current and in good standing.

Responsibilities

• Aid project management team in coordination and communication in a timely manner in order to meet the construction schedule.
• Prepare and submit quotes and work orders to customers and technicians within the agreed upon timeframe. Including, the ability to perform a construction take off from blue prints, and process Architectural revisions and bulletins (As Required By Account).
• Communicate effectively through verbal and written communication to General Contractors, Customers, and Field Technicians and to Internal Departments regarding the status of orders.
• Prepares timely update reports for management, customers as needed.
• Follow-up correspondence in writing (email primarily) Responsive to returning phone calls in a timely manner.
• Communicate with factories and suppliers.
• Maintain order tracking and provide updates on shipments.
• Coordinate project submittal process-product data sheets, samples, schedules, etc.
• Provide close-out documents as required.
• Ability to resolve project issues quickly and efficiently and communicate not only the problem but also a resolution to all required parties. If unable to find an acceptable solution will escalate to the Project Manager / Team Lead.
• Coverage of orders across the US, Canada and Puerto Rico.
• Displays working product knowledge of materials: Doors, Frames, Door Hardware.

Requirements

• Proficient in Microsoft Products, including but not limited to Excel, Word, and Outlook.
• Functional and working knowledge of computers.
• Must pass pre-employment background check and drug screen.
• Knowledge, Skills And Abilities:
  • Effective time management and organizational skills.
  • Detail oriented.
  • Good mathematical skills.
  • Effective communication skills both verbal and in writing.
  • Self-motivated and proactive with ability to multi-task.
• Blue print reading and specification interpretation preferred.
• Construction Engineering, Construction Management, Construction Technology, or equivalent experience a plus.

Physical Demands

This position requires physical activity consistent with a construction or installation environment. The employee will spend more than two-thirds of their time standing, kneeling, crouching, stooping, using hands to handle or feel, and reaching with hands and arms. Approximately one-third of the time may be spent walking and engaging in verbal communication or listening. Frequent lifting and moving of materials weighing between 25 and 50 pounds is required. Work Environment This role may involve travel to project sites and exposure to a variety of environmental conditions. These may include outdoor weather, proximity to forklifts or other heavy machinery, and the use of hand tools or hardware.