Project Coordinator

About the role

Biz Voice Boost Inc. is hiring a Project Coordinator to strengthen project visibility across customer communication, contact-center support, outreach, quality, workforce, communications, and service operations. The role focuses on project coordination within contact-center service support, with decisions grounded in current records rather than memory or guesswork.

Responsibilities

• Own the Project Coordinator workflow by helping the team prepare concise status updates for stakeholders.
• Coordinate the workflow by maintaining current task and dependency records.
• Review the workflow by tracking owners and due dates.
• Maintain the workflow by documenting decisions and changes.
• Track the workflow by surfacing blockers before deadlines slip.

Skills

• Use Risk Tracking and Change Management confidently in project coordination.
• Apply Meeting Coordination without losing track of exceptions, owners, or deadlines.
• Document Customer Communications Operations decisions clearly for team reference.
• Use sound judgment around Requirements Tracking, especially when escalation is needed.

Quality Standard

Quality is visible when project visibility is accurate enough for others to act on, and unresolved items are documented rather than guessed. This is measured through effective project coordination within contact-center service support.

Employment Overview

Full-time, associate-level position. 100% remote within the United States.

Pay

Base salary: $42,000–$62,000 per year.